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Citizens Disability

4.7

About this business

Location details

890 Winter St, Ste 230, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.77,757 reviews
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Sandie W's profile image
Sandie W 
5 months ago

Very pleasant...explains everything....takes time to help you with your questions 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Reynaldo A's profile image
Reynaldo A 
5 months ago

My representative was They. He was very helpful to me. About all the parts of this process. I'm glad I had him to help me through the process. He was very understanding of my condition. More like him should help people go threw this long process ** 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Laurie C's profile image
Laurie C 
5 months ago

****** helped me thru the application process and was extremely helpful. Very good at her job. 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Eugene C's profile image
Eugene C 
6 months ago

So far so good. I just started the process. It was a thorough interview with a lot of questions to answer. I did have my doctor's information on hand which seemed to help with many questions. Waiting for the case manager to call is the next step. 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Patricia V's profile image
Patricia V 
6 months ago

Spoke to ***** at Citizens Disability LLC today (9/18/25) and he was very helpful in getting my application started and assigning a case agent to me. 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Glenn R's profile image
Glenn R 
6 months ago

**** ***** was very good and very patient. I was honestly dreading starting this process but **** helped me navigate through and complete my application in a timely manner. Thanks again ****!! 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

BILLY S's profile image
BILLY S 
6 months ago

Great service very thorough would highly recommend great customer service 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Nicole P's profile image
Nicole P 
6 months ago

My customer service call with ****** went very well. She was a pleasure to talk to and was very informative throughout the call. A very sweet lady. She was very helpful. Thank you 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Lisa S's profile image
Lisa S 
6 months ago

I spoke with Respin. Oh my goodness. I was so overwhelmed knowing I really needed to apply for disability. I hadnt started the process yet I truly have a few disabilities. Respin called me this evening and she was amazing. She was so friendly and made the process of questions very easy, I didnt feel overwhelmed. She was so good at communicating and making the process so enjoyable. She was really professional and very knowledgeable. I am beyond thankful for her help tonight. She was on the phone with me for an hour and a half... read more

Business response:

Thank you for the kind words and for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes. We look forward to working with you. 

Frequently asked questions about Citizens Disability

How is Citizens Disability rated?

Citizens Disability has a 4.7 star rating with 7,757 reviews. 

When is Citizens Disability open?

Citizens Disability is closed now. It will open on Monday at 9:00 a.m.