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Citizens Disability

4.7

About this business

Location details

890 Winter St, #230, Waltham, MA, 02451, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.76,905 reviews
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Reynaldo A's profile image
Reynaldo A 
a month ago

My representative was They. He was very helpful to me. About all the parts of this process. I'm glad I had him to help me through the process. He was very understanding of my condition. More like him should help people go threw this long process ** 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Laurie C's profile image
Laurie C 
a month ago

****** helped me thru the application process and was extremely helpful. Very good at her job. 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Eugene C's profile image
Eugene C 
a month ago

So far so good. I just started the process. It was a thorough interview with a lot of questions to answer. I did have my doctor's information on hand which seemed to help with many questions. Waiting for the case manager to call is the next step. 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Patricia V's profile image
Patricia V 
a month ago

Spoke to ***** at Citizens Disability LLC today (9/18/25) and he was very helpful in getting my application started and assigning a case agent to me. 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Glenn R's profile image
Glenn R 
a month ago

**** ***** was very good and very patient. I was honestly dreading starting this process but **** helped me navigate through and complete my application in a timely manner. Thanks again ****!! 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

BILLY S's profile image
BILLY S 
a month ago

Great service very thorough would highly recommend great customer service 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Nicole P's profile image
Nicole P 
a month ago

My customer service call with ****** went very well. She was a pleasure to talk to and was very informative throughout the call. A very sweet lady. She was very helpful. Thank you 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Lisa S's profile image
Lisa S 
a month ago

I spoke with Respin. Oh my goodness. I was so overwhelmed knowing I really needed to apply for disability. I hadnt started the process yet I truly have a few disabilities. Respin called me this evening and she was amazing. She was so friendly and made the process of questions very easy, I didnt feel overwhelmed. She was so good at communicating and making the process so enjoyable. She was really professional and very knowledgeable. I am beyond thankful for her help tonight. She was on the phone with me for an hour and a half... read more

Business response:

Thank you for the kind words and for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes. We look forward to working with you. 

Ilene H's profile image
Ilene H 
a month ago

******* contacted me to get my claim started and was very pleasant and thorough. Everything was explained to be certain I understood everything. It was a pleasure to work with ******* today. 

Business response:

Thank you for choosing Citizens Disability to assist you during this difficult time. We understand that this was a difficult decision, but you are in good hands. Please stay in touch with us and keep us updated on any changes.We look forward to working with you. 

Frequently asked questions about Citizens Disability

How is Citizens Disability rated?

Citizens Disability has a 4.7 star rating with 6,905 reviews. 

When is Citizens Disability open?

Citizens Disability is closed now. It will open tomorrow at 9:00 a.m.