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Clarity Debt Resolution Inc.
- Credit Counseling Service
- Irvine, CA
About this business
Location details
17875 Von Karman Ave, CA, 92614-6200, US, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 6:00 p.m. | |
| Wed | 07:00 a.m. to 6:00 p.m. | |
| Thu | 07:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was very helpful and user friendly. I was very pleased with the service.
Business response:
Thank you for your review, *****!
everyone was very friendly and informative. I did not follow through based on my own gut feelings and not fully feeling comfortable with the process. But! they're a very responsive, kind team. If my plans don't work out I will reconnect just based on ******** kind and understanding demeanor.
Business response:
Thank you so much for your kind words about our team. We truly appreciate your feedback and understand that making decisions like this can take time and careful consideration.
A bit confusing, All I wanted to do was add more money to my clarity account but leave the regular monthly payment as is. Hopefully there was not a miscommunication and that is what will happen since I will be adding extra money occasionally in hopes of speeding up the settlement process.
Business response:
Thank you for reaching out! We completely understand your concerns. The additional payments will help speed up the settlement process, just as youre hoping for. To be sure there was no miscommunication, please email ************************************* so that we can assist you. If you have any other questions or would like further confirmation about your account, please let us knowWe're happy to help!
The experience was concise and informative. I prefer e-mail contact but for a phone call, not too painful.
Business response:
Thank you for your feedback! Were glad to hear you found the experience concise and informative. We strive to make all interactions as seamless as possible.If theres anything else we can assist you with, dont hesitate to reach out. Whether by email or phone, were here to help!
****** was great! He answered all my questions and helped me reschedule the date for my payment. Everyone I have spoken with has been so knowledgeable and helpful! Great folks.
Business response:
Thank you for sharing your experience! Were so glad to hear that ****** was able to assist you with your questions and reschedule your payment with ease. Its always wonderful to know that our teams knowledge and helpfulness are making a difference.We truly appreciate your kind words about our staff and look forward to continuing to provide you with great service. If theres ever anything else we can help with, dont hesitate to reach out!
Very professional, and extremely positive in her language. Strong accent however, but was not an interference. Answered all my questions not only professionally but with liveliness and definitely with a smile. (You know how you can just tell the person on the other end of the line is smiling!). The representative clearly enjoyed her job! But the important thing is she answered all my questions with clarity, and explained the numbers and the process to me. I have been working with Clarity now for over 2 years, and I have foun... read more
Business response:
Thank you so much for your kind words! Were thrilled to hear about your positive experience with our team. Its wonderful to know our representatives professionalism, clarity, and enthusiasm shone through, even over the phone. Were proud to have a team that genuinely enjoys helping our clients and ensures every question is answered with care.
This is the first time that an Associate from your **************** has provided me with excellent service. He was very empathetic, he answered my questions attentively and he explained the process to me very professionally. I was more at ease with his explanation.
Business response:
Thank you for sharing your feedback! Were delighted to hear that our associate provided you with excellent service and was able to address your concerns with empathy and professionalism. Its great to know that his attentiveness and clear explanations helped put you at ease.Your experience is important to us, and were committed to ensuring every interaction meets this level of excellence. If theres anything else we can assist you with, please dont hesitate to reach out!
******** was very helpful in getting me back into the client portal. Kind and friendly, too.
Business response:
Thank you for sharing this positive feedback! Its wonderful to hear that ******** was able to assist you so kindly and efficiently.
EXPECT KNOWLEDGE. HELP WAS OUTSTANDING. ******* WAS POLITE AND TOOK HER TIME. I NEVER FELT RUSHED.
Business response:
Thank you so much for your wonderful feedback! We're thrilled to hear that ******** provided you with outstanding support and took the time to assist you without making you feel rushed.
Frequently asked questions about Clarity Debt Resolution Inc.
How is Clarity Debt Resolution Inc. rated?
Clarity Debt Resolution Inc. has a 4.3 star rating with 1,515 reviews.
When is Clarity Debt Resolution Inc. open?
Clarity Debt Resolution Inc. is open now. It will close at 6:00 p.m.