ClearChoice Dental Implant Center - Walnut Creek

4.3

Prosthodontists
Walnut Creek, CA

About this business

Dental Prosthodontists

Location details

1981 N. Broadway, Suite 180, Walnut Creek, CA, 94596, United States

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Weekday	Schedule	Status
Mon	07:30 a.m. to 5:00 p.m.
Tue	07:30 a.m. to 5:00 p.m.
Wed	07:30 a.m. to 5:00 p.m.
Thu	07:30 a.m. to 5:00 p.m.
Fri	07:30 a.m. to 2:00 p.m.
Sat	Closed
Sun	Closed

4.3277 reviews

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Charlene R.

4 months ago

went to clear choice walnut creek, dr. morris came in checked my temp teeth, i was asking him a question, and i just felt like he didn't want to answer he was walking out the door. i dont feel like i have a pretty smile at all and when morris came in he made me feel rushed maybe cause he was busy or maybe he treat people differently. i hate my smile and he didn't care. im mad af

Business response:

Hi Charlene, we’re very sorry to hear that. We'd like to learn more about your experience. Your feedback is important to us, and we would greatly appreciate the opportunity to discuss your concerns in more detail. Please reach out to us directly at 888-651-9950 so we can address this privately and work toward a resolution. —The Customer Service Team

A V.

8 months ago

Re: Formal Demand for Immediate Refund of $47,000 Clear Choice Dental Implant Center * Walnut Creek James B Morris DDS Dental Corporation * Legal Name I am formally demanding the immediate refund of $47,000 that was paid to ClearChoice Walnut Creek/ James B Morris. This demand is based on multiple issues, including but not limited to: * Inconsistent information provided regarding treatment stages and timelines * Misleading representations about surgery dates, readiness, and planning * Failure to disclose accurate schedu... read more

Business response:

Hi there, we are very sorry to hear about your experience. We take all feedback seriously, and would appreciate the opportunity to discuss your experience further. Please contact us directly so we can address your concerns privately: 888-651-9950. —The Customer Service Team

George S.

10 months ago

These are the worst of the worst. Insurance fraud place. Bait and switch. Low quality, painful place. Old out dated equipment. Would not bring or recomend to any one. Horrible Place.

Business response:

We take all feedback seriously, George, and would appreciate the opportunity to discuss this further. Please give us a call so we can learn more about your experience: 888-651-9950. —The Customer Service Team

Loretta T.

10 months ago

scam. I changed my mind and they charged me $10,000. Unethical and unprofessional. The whole thing is a fast talking aggressive sales scam. Careful of Justine.

Business response:

We take all feedback seriously, Loretta, and would appreciate the opportunity to discuss your experience further. Please give us a call at 888-651-9950. —The Customer Service Team

Steven M.

a year ago

My husband had a botched all on 4 there. Implants were sticking into his sinuses (no one told us until we had it discovered at a different office!!!), denture kept getting loose, and he kept complaining of pain. We kept going back but all they would do was put more bone grafts in. Last bone graft fell out two days after the doctor put it in. Finally went to another practice and the doctor there had to redo all of the work. Save yourself a lot of grief and go see Dr Tapaltsyan at Berkeley Hills Dentistry - a wonderful man and... read more

Business response:

We’re truly sorry to hear about your husband’s experience, Steven. What you’ve described is deeply concerning and not the level of care we strive to provide. We appreciate your feedback and would welcome the opportunity to learn more: 888-651-9950.

Andee A.

a year ago

My husband made an appointment for this morning due to an injured tooth. Immediatly we became concerned when filling out the paperwork. A one legged man was waiting to see a dentist because he was in extreme pain after the dental work they performed. The woman behind the counter told him she just spoke to the dentist and if he wants to be seen today he needs to give them $1,500 for todays visit and evaluation to see why his teeth are still hurting. The man said he just paid $45,000 and his teeth were not fixed as promis... read more

Business response:

Thank you for taking a moment to share your experience and feedback, Andee.

Cathie C.

a year ago

This review is for Roseville CA location. Can't delete. I went in to get a second opinion & I left with one for a $1000!! They work very fast! Be careful! Listen don't make commitment unless you're ready to give your money away! Never had the procedure but credit card was charge $11,000. Had to cancel my appointment to get a refund but now out $1000! Don't do it! Not sure about surgery never got that far! lol!

Jennifer M.

a year ago

This is my first visit, both the ladies Jasmin at the front desk are very polite and friendly. I like that personal information is remaining personal, ie: not stating full address, phone, or emails. My appointment was at 11:30 I arrived at 11:20 I knew there would be some paperwork. It's now 11:50 and I have yet to be called back. My consultant took forever, some steps were missed and had to be repeated. I ended up leaving at 2:30pm after finally completing the videos and finishing conversations with multiple people/specia... read more

Contessa D.

2 years ago

Switched to the San Mateo office to get my teeth cleaned as the prior one, closer to me, apparently had no hygenists. The staff is great. My hygenist is great. The office, set up, parking, all of that is great. Was able to get the teeth cleaned but in the future, I won't be able to. It started at $250 for annual cleaning. Then went up to $350, ok. But this time, I'm told that it's going to jump to $600!!!!!!!! At this rate, when I'm old and collecting social security (lol) I will have to make a choice between paying rent/mo... read more