Cleveland Ford

tarzbuffy 

on DealerRater

13 years ago

"Everybody was very attentive and accommidating. They..." Everybody was very attentive and accommidating. They were willing to stay late to make a deal that worked for everyone involved. Since we were there until 10pm. They made arrangements to have the van cleaned at a later date and to have the rear brake/blinker bulb replaced. I came in the next day to finish giving paperwork and express a concern about the transmission hesitating & vibrating. Kevin took the time to drive it himself and drive it until it did what i said i... read more

CliffordCrownover 

on DealerRater

13 years ago

"We were very pleased with our experience at Larry Hill..." We were very pleased with our experience at Larry Hill Ford! Mr. Simcox helped us determine which car--the Edge or Escape--would be best for our needs by explaining all about both vehicles. Once we decided on the Edge, he did an excellent job of explaining everything to us throughout the entire process---even while we were waiting for the paperwork to be processed. Excellent customer service by Mr. Simcox!!! (He even gave us a "back scratcher" with the numbers impri... read more

tjgreen 

on DealerRater

13 years ago

"The salesperson, sales manager and finance person worked..." The salesperson, sales manager and finance person worked hard to get the deal we needed. They worked well after normal business hours to complete the deal. 

53willys 

on DealerRater

13 years ago

"The salesmen meet us in the parking lot we explained what..." The salesmen meet us in the parking lot we explained what we were looking for and he gave us several options to look at and went as far as looking at other Ford dealer to find us what we were looking for. He went out of his way to make sure we had the best deal and all othr employees we had contact with were very friendly and not pushy to make a sale unless we were happy with what they had found for us. 

ntharp39 

on DealerRater

13 years ago

"Ryan was a pleasure to deal with. We gave him a hard..." Ryan was a pleasure to deal with. We gave him a hard time but he hung in there. We orginally stopped to look at the 4-door Jeep Wrangler and lost interest when we saw it was not a 4WD. Ryan continued to talk to us and show us cars. This is when I saw the Infiniti and fell in love with the car. Ryan has a great out-going and friendly personality. I would recommend him to my friends. 

sueunit 

on DealerRater

13 years ago

"We went to Larry Hill Ford with a specific purchase in..." We went to Larry Hill Ford with a specific purchase in mind....We wanted to trade up to a 2012 RED fusion with cloth seats. That was more difficult than anticipated, because Red is temporarily unavailable. The sales staff searched a 500 mile radius for us, to no avail. Hence, we walked away the first visit disappointed. That was NOT the fault of the dealership. We made several more visits to Larry Hill, looking for an alternative interior and exterior color, (which ... read more

carbuyer82011 

on DealerRater

13 years ago

"We researched Jeep Wranglers online and found three..." We researched Jeep Wranglers online and found three within a 150 mile radius that were within our price range, and had the features we were looking for. We are from Athens TN and decided to drive to Cleveland to check out the one at Larry Hill Ford. Immediately, we were greeted by Ryan Hunter who is a very informative and knowledgeable salesperson. He knew about the vehicle we were wanting to test drive and was very upfront about the limitations of the vehicle (not 4X4... read more

tnicon 

on DealerRater

13 years ago

"Met Reggie Johnson, was the nicest saleman I have every..." Met Reggie Johnson, was the nicest saleman I have every met, he was so friendly to me and my wife, and he was a pleasure just to simply talk to as a person. I found his smile countagious and re-assuring. Although at times the deal looked as it my fall thru, mainly to my own personal issues, Reggie, was there , not pressuring but wanting to be helpful in any way he could. I would buy from him again. So thanks Reggie Johnson you da man!! Sincerely Barry 

hotrod50 

on DealerRater

13 years ago

"Did a great job taking care of what I was looking for...." Did a great job taking care of what I was looking for. Was a pleasant visit and a very good and honest salesmen. Enjoyed the experience but could have been a little shorter time spent.