Coastal Kids - Ventura

Matt S. 

on Yelp

14 years ago

Our family has seen Dr. White for 11 years. I highly recommend him and his office! We always get in on the same day for important issues and rarely in those 11 years have I sat in the waiting room more than 10 minutes. He and his staff are friendly, knowledgeable and honest- we trust them with the healthcare of my children. 

Amazing O. 

on Yelp

4 months ago

Surfside is fine this is mostly about Dr. White. When I was 20, I went to Dr. White about my anxiety and asked him about some drugs I had done research on. I had daily panic attacks and (unbeknownst to me) raging OCD. Dr. White ignored my concerns and medication questions. Instead, he told me to "just take a shot or two of vodka when you feel that way." Well, I was 20 and had enough sanity to know that was crazier than the panic attacks. Luckily, I aged out of his care soon after. It's been a few years and while it makes me ... read more

Marissa H. 

on Yelp

a year ago

Went here because so many people recommended them. And I didn't know better as a new mom. Come to find out Dr. white is only in the office rarely and hard to schedule with so my son had Dr.Lowen. I was told to research things when I asked her questions, I told her I was having breastfeeding issues and she never recommended or asked about it. The new parent resource center recommended I get my son referred to an ENT about possible tongue tie and after mentioning it twice (2 different appointments)to Dr lowen she finally put i... read more

Veronica V. 

on Yelp

a year ago

As the reviews state ,It's impossible to get ahold of anyone here. I called the get information DURING business hours and was put on hold for 15 min. I just gave up. Sadly, I'll take my business elsewhere. 

Melani P. 

on Yelp

a year ago

Staff is incompetent and honestly just seem lazy. They have no clue about billing, they lie to you on the phone about insurance (or again perhaps are just very incompetent and don't even understand insurances), and yes as others have commented they don't tell you up front what the out of pocket costs are. And they don't take poor people insurance - I lost my fancy insurance due to a high risk pregnancy and not being able to work - so they won't see my child now. I just can't imagine being a doctor that would turn away a chil... read more

Fahryn F. 

on Yelp

2 years ago

I took my son to his newborn appointment, he got the RSV shot and everything worked great and at the receptionist desk they said they would cover the visit since we don't have any insurance yet, the insurance is supposed to cover the first 30 days for my newborn, so we thought we had nothing to worry about then. Took him to his 1 month appointment, they decided to tell us there before I had left that we have to pay $650 from that last appointment and then cutting me off whenever I tried to speak. My husband and I are very pi... read more

Sara S. 

on Yelp

2 years ago

It's impossible to get ahold of anyone I'm here. I've emailed 3 times and called multiple. By chance, someone finally answered and the reception was extremely rude. She cut me off and started talking to a coworker while we were on the phone together (to chat about her lunch plans!). I asked very basic questions and she made sure to respond to each with dramatic exhales and continued annoyed attitude. I really wanted to find a lifelong pediatrician for my family and at this point, I do not want to visit this office based on... read more

Alyssa T. 

on Yelp

3 years ago

I felt talked down to and shamed by Dr. White. This is my first child, less than a week old, and the Dr. didn't even evaluate my son. Instead I was shamed for having my son circumsized "right away at the hospital". He told me I needed to wait and have him do the procedure. Was told that that was my first mistake. When we discussed feedings, I told him my son currently does not latch. I was making an appointment with a lactation consultant. I'm currently pumping and bottle feeding breastmilk after each try with breastfeedin... read more

Andrew C. 

on Yelp

4 years ago

Horrible experience with the reception desk. My son had an appointment to get a vaccination shot. We were delayed on our way to the appointment and arrived a few min late. We were told that we would have to reschedule our appointment for next week. This felt very punitive and arbitrary and as thought the reception was having a bad day.