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Cole Facial Clinic and Skin Care
- Flowood, MS
About this business
Location details
204 E Layfair Dr, Flowood, MS, 39232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 5:00 p.m. | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedLove love love Dr Cole and his staff highly recommend them for everything
Recommended
Thanks to Dr Cole, my face is scarred for the rest of my life!! Thought after a year or so, it would improve, but no. Thanks Jeb!
Business response:
Thank you for providing your feedback and letting us know about this issue, Karen. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (601) 933-2004 and we'd be happy to help you out. Cole Facial Clinic and Skin Care
He really did a horrible job on my face. He changed the way I once looked. My friend came in to see him and he said I messed everything up. He actually blamed it on me. I believe there are HIPAA laws that he violated. I would never recommend him.
Business response:
We appreciate your feedback, Pamela. If you would like to discuss your experience further, don't hesitate to reach out to us at (601) 933-2004 or shelley@colefacialclinic.com. We would love the opportunity to resolve any issues.
I had an appointment and they called me on the day of the appointment saying that Mindy was sick..(it's fine happens with everyone). So the appointment was reschedule for the next week. The day before my new appointment I received a text message confirming my appointment; however, on the day of the new appointment I arrived early and I was informed that I did not have an appointment. After I showed them the appointment confirmation text, I was told that Mindy had an emergency, which would have been nice to know instead o... read more
Business response:
Elisandra is correct that we abruptly changed her two appointments. We let her down today by not communicating effectively, and we wasted her time. We feel entirely terrible about this and have messaged her privately to let her know that we sincerely apologize. Hopefully, Elisandra gives us another chance, and we can do our very best to make up for this and exceed all of her expectations. We understand that she might not come back, which would be her right, understandably, but it makes us so sad. We hate letting people dow... read more
I did not get the results that I usually get from the doctor I see and was charged much more than I have ever been charged with less results. I went back hoping to remove the last couple of wrinkles with Botox and was told some wrinkles are to old to be removed and was charged more with no results except causing a wrinkle down near my inner eye that has never been there. My experience was not a good one. Very impersonal and she seemed very rushed and told me what she would do instead of discussing it first. I will not be bac... read more
Business response:
Thank you for sharing your thoughts, Sherry Walker. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to give us a call at (601) 933-2004.
Frequently asked questions about Cole Facial Clinic and Skin Care
How is Cole Facial Clinic and Skin Care rated?
Cole Facial Clinic and Skin Care has a 5 star rating with 1,167 reviews.
When is Cole Facial Clinic and Skin Care open?
Cole Facial Clinic and Skin Care is closed now. It will open tomorrow at 8:00 a.m.