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Colony Townhomes
- Apartments
- Canyon Country, CA
About this business
Location details
6512, 17621 Pauline Ct, Canyon Country, CA, 91387, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I do not live here but my family has for 3 months now, horrible pest infestation. Complained about it the first day they moved in and still have roaches. The apartment was given to them dirty. Everything is reported on the move in inspection, I would never live there, it’s disgusting. How can they rent out units that are not up to standard.
Business response:
Martiza, we are very sorry to hear about your families experience. We do pride ourselves in providing the best in luxury living. If for any reason we did not meet their expectations, we can swiftly correct that immediately. Please have your family member contact us in the Leasing Office as soon as possible so that we can go ahead and correct any concerns they may have.
This place is the worst.. Management is shitty
I’ve been here 11 yrs and I’ve overlooked a lot of things. Last straw was the implementation of their new parking policy! They started charging tenants an extra $100 a month to park with in the compound or else park in the street and walk 2 blocks home. Also the way they implemented this new policy gave us all about a week to comply. They said permits were ready 6/26 and it’s in effect 7/1. Seriously?? Didn’t give people much time to look for alternatives. Didn’t consider families maybe out for the summer and won’t be here, ... read more
Maintenance is a joke, visitor parking is nonexistent, and rules are selectively enforced. Dogs bark day and night, yet, despite complaints, nothing is done. Now owners/management are demanding tenants remove plants, fountains and other decorative items from their porches. I would not recommend the Colony to my worst enemy.
Maintenance is a joke, visitor parking is nonexistent, and rules are selectively enforced. Dogs bark day and night, yet, despite complaints, nothing is done. Now owners/management are demanding tenants remove plants, fountains and other decorative items from their porches. I would not recommend the Colony to my worst enemy.
@Anntoinnette Bergarra you're a joke and completely rude! The maintenance workers are sloppy aND can't manage to do work order correctly. You have POOR management skills! I'm not the only complaining about management . You are classless and always remember costumer is always right !!!!!!! people that live here don't get treated right by management for the amount of money they are paying. This place allows people on SECTION 8 to live here! Not to mention management allowed a child molester to live in this gated community! ... read more
Worst customer service period. Nobody ever calls you back when you leave a message. I have numerous service calls and they have not been here to fix them. Floors in bedrooms are warped and peeling up from flood from previous tenants. No response. Lights in garage don’t work. No response. Garage door opener motor broke.no response. All safety hazards. No response.
113 degrees on a weekend in your first month and they won't fix your broken AC unit. Guess they don't want to pay for an AC tech on a weekend and don't care about their tenants when their response is, "we have 70+ hours to get it fixed and our district manager doesn't think it's needed to be fixed". Stop lying and just state you could care less about us. Update: AC unit fixed day 2 (hopefully the not so loud people with broken AC got theirs fixed as well). The lack of "plan" or qualified people on staff during the wee... read more
Frequently asked questions about Colony Townhomes
How is Colony Townhomes rated?
Colony Townhomes has a 2.4 star rating with 161 reviews.
When is Colony Townhomes open?
Colony Townhomes is open now. It will close at 6:00 p.m.