Compass Window and Door
About
About Compass Window and Door With more than 35 years of combined industry experience, Compass Window and Door is a family-owned company you can trust with your most anticipated home renovations. From windows and doors to siding, gutters, and attic insulation, we offer a stunning array of home renewal services delivered with a highly personal and genuinely caring touch. Here, we do things differently! In fact, to learn about the benefits of Compass Window and Door is to first understand how Chicago-land home remodeling is typically done: with terribly slow timelines, under grossly inflated cost estimates, and by unknown subcontractors you’ll be hard pressed to ever find again. To us, tha
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Nicholas Z. on BBB
3 years ago
06/25/2020, 12:08 PM
Compass Window & Door is definitely the 1st company you should contact for any window replacements you need done on your home! We just purchased our 1st home a month ago & knew the dated, non energy-efficient windows were the first major renovation we wanted to get done. Eric was very friendly & thorough in explaining our options when he came to do our estimate; we were confident the product we were getting was exactly what we were looking for. All our windows, patio door, and storm door (courtesy of Compass for choosing to do business with them!) are now installed & we couldn?t be happier! The job was done super cleanly, the product is amazing quality, & the new windows have made a noticeable difference in the amount of heat/noise that the old windows couldn?t block out. Also any old rotting wood around the windows/doors was totally removed then replaced, then sealed up thoroughly so much better than what was there previously (absolutely confident this will help greatly with keeping ants/bugs out!). Jim oversaw the work & was a pleasure to speak with, he will also do everything he can to assist with setting up financing for the project to make it manageable for the customer! Very satisfied all around, thank you Compass!
Business Response:
Thank you so much for putting your faith in us. Congrats again on your new home.
Bruce R on BBB
3 years ago
12/04/2019, 07:33 AM
Great job by a great company. We had our front entry door and windows replaced as well as our garage door. They showed up when they said they would, cleaned up after themselves, and made sure that we were satisfied before they left. Have already recommended them to several friends.
Thanks for such a wonderful job!
Business Response:
It was our pleasure. Thank you for putting your trust in Compass
Keith P on BBB
3 years ago
12/03/2019, 13:51 PM
Compass Window was AMAZING!!!
I don't leave reviews... ever. But I've also never went through an easier process with such a courteous and honest staff throughout any of my other home renovations. I needed 17 original windows replaced from my home built in the 50's before selling. I wanted a decent window, but price was my number 1 deciding factor. I made all 7 companies I called aware of this, and 3 wouldn't even come out. 1 actually called me back and said they knew a company that was reputable and that I should try, Compass.
Bill from Compass was the last salesman that came out. No gimmicks, no "upgrades" like the others. He actually gave me suggestions on how to make things cheaper while not sacrificing quality AND they had their own installers.
The price, Compass beat EVERYONE, one of them by HALF!
When it was time for the 2nd measure, the gentleman called me while at my home, and told me it would improve my curb appeal if I changed 2 of the attached windows from a single sliding to a double.....(But that was part of how I got the price so cheap) When I asked "How Much?", he said absolutely nothing, we'll take care of it for you.
My windows came in BEFORE schedule and the install was 2 weeks earlier than estimated.
ALL 17 windows were installed on the first day, and the second day was for additional outside work. They even removed and installed windows in specific rooms first to make sure my wife and 3 year old could stay warm & take her nap on-time.
Clean up? Besides the GORGEOUS windows installed in my home, I wouldn't have even known they were there. We also noticed the difference in drafts and warmth immediately.
Looking for great windows at an incredible price.... CALL COMPASS!!!!
Business Response:
Thank you so much! We really appreciate the kind words.
Ellyn Z on BBB
3 years ago
10/23/2019, 04:50 AM
Highly recommend! Purchased new entry door and screen door. Beautiful product!! Have already received so many compliments. Prompt response to my web request, received a call and text then set up appointment for consultation. Bill was so helpful In explaining the choices down to hardware. I plan on two bay window replacements in spring and will use them again.
Business Response:
Thank you so much! The Door looks beautiful!
Laura W. on BBB
3 years ago
10/02/2019, 01:48 AM
Where do I begin.... from the demonstration of the windows, the measurement to the installation was absolutely painless. We were looking for 11 windows for a Park Model that we bought. Bill came out and spent the quickest 2 1/2- 3 hours on the demonstration of the windows. It felt very personal, not your "typical" sales person. There was no pressure to make the purchase right away or purchasing it all. We did end up purchasing that day. The measurements happened and the windows came as promised. The gentleman installing the windows was phenomenal! He was a hard worker, took his shoes off every time he came in. Cleaned up inside and outside impeccably. I told him I could sweep inside but he said no. While he was installing, Rob came out to see how things were going, which I thought was great. The first night however was rough for me because with the new windows it was soooo quiet I only heard the ceiling fan; no crickets, no wind, no birds. I went to another room to sleep for the first night. This is NOT a complaint, I am just amazed with the windows. We have had several compliments on the windows and have referred a couple of people to Compass Window. Ron came out again to see how we were doing with the windows. That meant a lot to us. The entire team's professionalism is outstanding!
Nate T on BBB
3 years ago
08/31/2019, 13:21 PM
We had been looking for doors, but couldn't seem to find a place that worked well with us. Rob came out and was able to find the doors we needed. He kept us informed while we waited for the doors to be delivered.
On installation day Steve and David showed up 5 minutes early, which is rare from my experience. They got right down to business and answered any questions we had during the installation process.
The finished product looks great...next step windows from Compass
Business Response:
Thank you from the whole Compass Family!
Karen Wingfield on Facebook
3 years ago
08/21/2019, 14:34 PM
Love our new windows! The install went very well and they cleaned up. The windows look great and look original to the house. They have been christened by all of the recent storms and not a problem. Thank you!
Bob G on BBB
3 years ago
08/20/2019, 15:32 PM
Jim & Rob at Compass were excellent. The attic insulation in my ranch home is now up to Midwest standards and I look forward to the savings on my heating and cooling bills. I hope to do business with them again in the future.
Business Response:
We know you will see a big difference like the rest of our customers do when they have attic insulation put in. Thank you so much for the business!
Sheila A on BBB
3 years ago
08/20/2019, 13:52 PM
We shopped around for windows for approximately two years. Had quotes from the big box stores as well as the regular window companies you see on tv. Rob came to give us our estimate and explain all the available options etc. and not only did he leave a great impression he got us what we needed and was not pushy. He worked with the city to get the permit one less thing as a customer that I needed to worry about and was quick to schedule once obtained. On the day of install Rob came in the morning to provide direction to the installers. The installers were quick and very courteous, any questions I had they explained as well as provide details on the job once completed. What really left a good impression Rob came after the install and checked each window and talked to use to make sure we were satisfied. I give him and his team five stars for being an honest and reputable company that still looks out for the customer. If you contact this company you will not be disappointed.
Business Response:
Thank you so much! Cant wait to see what your home will look like when its all completed with the new siding you want