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Complete Care
- San Antonio, TX
About this business
Complete Emergency Care emergency room in San Antonio provides medical care for both minor and major emergency situations. We are a licensed free-standing emergency room fully equipped to manage any emergency situation. Our emergency physicians and medical staff have the training and experience to treat San Antonio residents for all of their medical needs. A 24 Hour ER Complete Emergency Care is open 24 hours a day, 7 days a week including holidays. Our emergency room provides the same services a hospital-based ER provides ... read more
Location details
10628 Culebra Rd, Ste 200, San Antonio, TX, 78251, United States
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I was taken care of immediately. The Dr. Tim Vu and his staff were friendly and compassionate towards my situation. On another situation, they helped my husband 6 years ago when he was suffering a heart attack. They took care of him immediately and today thank God he is doing as well as can be because of their excellent handling of the situation.
Business response:
Hello Ms. Kavanagh, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Culebra location where we're always here to help 24/7. Thank you for the kind words. Dr. Vu and his staff are really fantastic! Please get well soon and thanks again.
Fast and good customer service
Business response:
Hello Mr. Carrizalez, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Culebra location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again.
The entire staff was kind and made me feel completely comfortable to receive the treatment they provided me.
Business response:
Hello Ms. Vasquez, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Culebra location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again.
It was a great experience!! From the RN who took real good care of me, then Doctor who knew exactly what the problem was. Everyone had a great attitude and excellent customer service.
Business response:
Hello Ms. Dempsey, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Culebra location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again.
Staff was very friendly and knowledgeable. I had a great experience being there for the first time.
Business response:
Hello Ms. Quintanilla, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Culebra location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again.
Everyone who helped me was nice and professional. They made me feel at ease and were all very good at their jobs. You can tell everyone enjoys what they do. I am going to recommend Complete Emergency Care to anyone and everyone I know!
Business response:
Hello Mr. Tellez, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Culebra location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again.
Staff was super friendly and helpful. They were great at making me feel comfortable and well taken care of while trying to find what the issue was. I greatly appreciate all of their kindness.
Business response:
Hello Ms. Quintero, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Culebra location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again.
Everyone was so friendly and the staff were excellent. I had to have an IV put in and blood work and I never felt a thing!! The Exray technician was very friendly as well. Dr. Frausto listened to my concerns and treated me accordingly. I had a very good experience.
Business response:
Hello Ms. Grindley, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Culebra location where we're always here to help 24/7. Thank you for the kind words. Dr. Frausto and his staff are really top notch! Please get well soon and thanks again.
Just felt as if there was lack of compassion and understanding. I was having a panic attack when i came in and was kind of treated rudely and my concerns seemed to be misconstrued and met with hostility at one point. In the end it was better but i think they could use more understanding when it comes to anxiety etc.
Business response:
Thank you for speaking with our Medical Director, Dr. Vu, on the phone recently. It is important to us that our patients receive exceptional care and compassion at each visit and regret this was not your experience. We will use your feedback as a driver for improvement and follow up on the issues you described. We hope you are starting to feel better and please do not hesitate to reach out to Dr. Vu if you have any questions or need additional assistance.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.9 star rating with 2,123 reviews.
When is Complete Care open?
Complete Care is open now. It is open 24/7.
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