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Complete Care
About this business
Location details
76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Professional & Compassionate. I've been to this facility several times. They've always given me great care & called later to check on me. Sent me to the hospital once for emergency appendectomy. They arranged everything. I didn't have to worry about anything except getting there. They even offered to have an ambulance transport me. Top notch people and care.
Business response:
Hello Ms. Carrell, We're overjoyed to hear about your positive experiences at Tyler Complete Care even the one where you went to the hospital for surgery! Thank you for taking the time to share your feedback with us. We love being able to offer high quality healthcare to our community. Giving our patients the very best ER experience they can have, with compassion, caring and concern is a main priority! Please get well soon. Thank you again.
Never disappointed when I have to visit Tyler Complete Care. Everyone is courteous, well informed and helpful. All the docs are top notch but of course we have our favs. Thanks y’all!
Business response:
Hello Ms. Koch, We're absolutely thrilled to hear about your positive experience at Tyler Complete Care. Thank you for taking the time to share your feedback. We love our retuning patients. Please get well soon and thank you so very much!
Thorough, polite, patient. My only complaint is the cost. Wow. I had no choice though.
Business response:
Thank you for providing your feedback. We are happy to hear our staff was thorough, polite, and patient. We spend a great deal of time ensuring our rates stay in line with the local market. We value your input and hope you are feeling better. Please do not hesitate to reach out to us if you have any questions or need additional assistance.
To me the front receptionist was not very knowledgeable as for the amount for copay. But was friendly. The rest of the experience was very good. It would be nice if they were to tell you why it is taking so long. Like why we have to wait 2 hours to take another draw of blood to see those results. My wife could have gone to eat something while she waited knowing that ahead of time. But overall they were very thorough and the medication is working great.
Business response:
Hello, Thank you for sharing your experience with us. We love hearing from our patients that way we can make any improvements needed to processes and we will be looking over the issues you've brought to our attention. Thank you for the 5 star rating and the kind words. We appreciate your perspective. We hope your wife feels much better very soon. Thanks again and please take care.
From the moment I walked in, to being seen, treated and left; every staff member was friendly and courteous. Wait time was under 15 minutes. The nurses and doctor took their time to listen to my concerns and they took every measure to treat my needs. They gave me great follow up resources and didn’t just send me off. And when I needed my medical record forwarded to a specialist, it was done immediately without any issues. Thank you for everything y’all do!
Business response:
Hello Ms. Cantu, We are so thankful for your kind words and are thrilled to hear about your positive experience at The Emergency Clinic Alamo Heights. We can honestly saw we have THE BEST team at Alamo Heights that truly care about getting their patients on the path to recovery! Thank you for sharing your feedback! Hope you feel much better very soon. Please take care and thanks again.
Everyone was very caring and compassionate. Dr. Robertson was thorough, unhurried and addressed all of my concerns and answered all of my questions. Highly recommend.
Business response:
Hello Ms. Boucher, Thank you for your wonderful feedback. We are glad to hear that you had a positive experience with us. Dr. Robertson is top notch!!!! WE love your recommendations to others....word of mouth is the best advertisement! Thank you again and please get well soon.
Trying it out. Looks like works.
Business response:
Hello Ms. Castillo, Thank you for taking the time to try out our Pearl location. We're happy you chose Complete Care among all the other choices you have. We love being able to provide high quality healthcare to our community. Please get well soon. Thanks again.
Everybody was very professional!!
Business response:
We're excited to hear that you found our team very professional! Thank you for your feedback.
Took great care and explained everything going on with me and good information going forward to do
Business response:
We greatly appreciate your positive feedback and are glad to hear that you felt well taken care of during your visit. Thank you for sharing your experience with us.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 4.9 star rating with 8,488 reviews.
When is Complete Care open?
Complete Care is open now. It will close at 6:00 p.m.