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Cool Creek Manor Apartments

4.9
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About this business

Welcome to Cool Creek Manor Apartments and Townhomes A Pet Friendly Community Offering Outstanding Service and Easy Living! Cool Creek Manor is located just minutes off of Route 30 in the quiet community of Wrightsville! Just a short drive to York or Lancaster, Cool Creek offers the ideal location for commuters. Within a 5 mile radius you'll find grocery stores and banks, as well as shopping and excellent casual and fine dining. Relax by our resort style pool, take advantage of our 24 hour fitness facility or head right ac... read more

Location details

37 Travis Cir # F, Ste F, Wrightsville, PA, 17368, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.930 reviews
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27
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Tish Bonham's profile image
Tish Bonham 
a month ago

I really loved living there. We lived there for 4 years. The 3rd year the rent went up $183 a month then the 4th it went up $135 a month. We decided to move. We were waiting on security deposit in the mail instead we got a bill for $1961. Our security deposit was only for $1183 and we also paid $900 for pet security deposit which we know was non refundable. The pet security deposit was not even on there. They charged us to replace the carpet in every room which my dogs were only aloud to be in 2 of the rooms with carpet. We ... read more

Stu Mad's profile image
Stu Mad 
4 months ago

Unclear information about the requirements when inquiring about applying for an apartment. Told I just have to apply and wait for results, then when I apply and they get the results, they can't give me ANY information, saying it's all done by another company. Clearly they should have been able to tell me it was not worth applying, instead they misled me to waste $105 on application fees just to say, well we don't know anything so sorry. I had cash upfront and was willing to pay the entire lease upfront, but they are clearly ... read more

Jay Erwin's profile image
Jay Erwin 
7 months ago

STAY AWAY First of all.. all of the 5 star reviews are from employees. The "customer service" here is atrocious.. whenever speaking to anyone from this place they come off as very cold, rude and unsympathetic. Very much a "That's your problem, deal with it," kind of attitude. The front office lady is honestly nice but with no real power to actually do anything about the issues you'll have.. you're left with awful people above her. Being new or a long time resident don't expect them to work with you on anything.. it won't... read more

Blackbutterfly's profile image
Blackbutterfly 
2 months ago

The maintenance department is very quick to respond and I have always had positive experiences with them. BTW I am not and employee and I am resident 

Donald O'Brien's profile image
Donald O'Brien 
a year ago

I notified the Cool Creek team that i had two plumbing issues (neither one an active leak) at about 10:00 am. Dexter, the Maintenance Tech, had both fixed before noon. He was competent and friendly. I'm resident in Cool Creek nearly 10 years and this is the typical response to my few requests for service over the years. Their maintenance is generally preemptive, so calls are minimal. 

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Frequently asked questions about Cool Creek Manor Apartments

How is Cool Creek Manor Apartments rated?

Cool Creek Manor Apartments has a 4.9 star rating with 30 reviews. 

When is Cool Creek Manor Apartments open?

Cool Creek Manor Apartments is closed now. It will open on Thursday at 9:00 a.m.