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Cool Creek Manor Apartments
- Apartments
- Wrightsville, PA
About this business
Welcome to Cool Creek Manor Apartments and Townhomes A Pet Friendly Community Offering Outstanding Service and Easy Living! Cool Creek Manor is located just minutes off of Route 30 in the quiet community of Wrightsville! Just a short drive to York or Lancaster, Cool Creek offers the ideal location for commuters. Within a 5 mile radius you'll find grocery stores and banks, as well as shopping and excellent casual and fine dining. Relax by our resort style pool, take advantage of our 24 hour fitness facility or head right ac... read more
Location details
37 Travis Cir # F, Ste F, Wrightsville, PA, 17368, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Living at Cool Creek Manor Apartments was fraught with challenges, largely tipping towards the negative. The customer service is disappointing; interactions often felt dismissive with a "deal with it" attitude, overshadowing the friendly front office staff who unfortunately lacked the authority to make meaningful changes due to upper management. The apartments themselves leave much to be desired. Outdated kitchen appliances, inadequate storage, and cheap, quickly worn carpeting. Metal closet doors were bent and noisy, light... read more
We have lived here since 2023 and love it! I actually called in today and spoke to Kelly about a few things and she was extremely nice and helpful! She made my life so much easier by allowing me to email the documents instead of having to run them out there when I work across town during their business hours. thank you for all of your help Kelly!
Contacted Cool Creek to inquire about an available apartment that was listed and to tour. The woman I spoke with was rude from the start and then laughed at me mockingly at how I was interested in an apartment that is no longer available since it was so low. She continued to speak to me like I was a child. This place is unprofessional and needs better customer service for potential tenants. Im happy I found out early how this place operates. I saved myself 12 years of that.
I placed a maintenance request in the wee hours of the morning and received a phone call at 9am to ensure I was available for them to access my living space. Great service....it was a plumbing issue that wasn't easy....but was repaired in a timely, professional manner. Super nice guy too!!
We just moved in last week and so far it has been a great experience. FYI, this is not an employee! The front office admin was amazing to work with and gave us all of the information on what to expect up front, so I do not anticipate any major surprises. Treat your move in inspection seriously and note even small imperfections to avoid being charged when you move out. This is not limited to Cool Creek, this has been the case for any complex I have lived in. Parking might be an issue but many of the units have a 1 or 2 c... read more
Frequently asked questions about Cool Creek Manor Apartments
How is Cool Creek Manor Apartments rated?
Cool Creek Manor Apartments has a 4.9 star rating with 36 reviews.
When is Cool Creek Manor Apartments open?
Cool Creek Manor Apartments is closed now. It will open on Monday at 9:00 a.m.