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Cornerstone Home Lending, a division of Cornerstone Capital Bank, SSB - Karen Russo NMLS# 80535

5.0

About this business

Cornerstone Home Lending, a division of Cornerstone Capital Bank, SSB NMLS ID # 2258 Cornerstone Home Lending was created in 1988 with the purpose of making a positive difference in the lives of others through the platform of home lending. Over three decades and nearly 500,000 satisfied families later, Cornerstone was approved as a state savings bank in October 2022. We are humbled to be a Top 50 National Lender with the highest ratings for customer service and team member satisfaction among all home lenders. Through help... read more

Location details

2235 Gateway Access Point, Suite 300, Raleigh, NC, 27607, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0107 reviews
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user7733053's profile image
user7733053 
5 years ago

As a real estate broker in Arizona, I wanted to work with a lender who would provide the utmost service for our high expectations in a mortgage professional. Karen and her team were so helpful and worked to educate us on a process that is a bit different than what we are used to in our state. Karen worked with us to get pre-approved. We went under contract on a home prior to Hurricane Florence, and closed in the aftermath of that storm. Even with the Hurricane effects, Karen and her team were ready to close us on time. Unfor... read more

Michael Oglesby's profile image
Michael Oglesby 
5 years ago

We worked with Karen to buy our second home earlier this year. She was extremely knowledgeable, very professional, and easily accessible. When we had questions, she worked diligently to provide answers in a complete and timely manner. Highly recommended. 

DBCOOPER74's profile image
DBCOOPER74 
5 years ago

Karen and her team are absolutely fabulous.... after a bad experience with another lender Karen went the extra mile to keep me informed every step of the way. Timely professional kind and informative. They are very upfront and honest. If there is any way they can help you they will. Karen also helped with advice to re_establish credit... I would go back to her and her team any time I was considering a move! 

jgoochsmith's profile image
jgoochsmith 
5 years ago

If you need someone who will work super hard for you, and come to you with suggestions on the best options for you, Karen is your girl! She is extremely responsive, and truly a special soul. She cares about her people more than any lender I've known. 

kelley smith73's profile image
kelley smith73 
5 years ago

We have used Karen a number of times for home purchase, mortgage refinance, and new home construction. Each time she and her team have been capable and easy to work with. 

zuser20160705010606429's profile image
zuser20160705010606429 
5 years ago

Karen made my 1st home purchase extremely smooth. She always answered any questions i had so that i would understand the process and was very prompt on answering and returning phone calls. I would strongly recommed her to anyone. 

Business response:

Thank you, Latonia! I am so happy for you and hope that you enjoy your new home!!! 

zuser20170112160809343's profile image
zuser20170112160809343 
5 years ago

Karen is an amazing person that truly cares about her clients. She was out for our best interest from day one. She worked so hard for us. Highly recommend her !!! 

Business response:

Thank you so much for being one of my first customers at Cornerstone! I am so happy for you and hope you enjoy your new home! 

bbauman1964's profile image
bbauman1964 
5 years ago

We have had 7 homes and worked with Karen on the last four as well as refinancing on one. She knows her field like the back of her hand. She does expert, thorough, timely work and is respected by home owners and realtors alike. We trust her without reservation. She also serves with the most intelligent and winsome disposition. My husband and I have enjoyed all the business experiences we have with Karen. She is the very definition of dependable and professional! 

Business response:

Thanks Melody- I really appreciate your trust in helping your family again! 

kaycee10988's profile image
kaycee10988 
5 years ago

Karen did an outstanding job at assisting myself and my husband in purchasing our new home. She answered every single question we could possibly think of and was available at all times when we needed her assistance. She went above and beyond to make sure our experience was nothing but the best. She worked hard to ensure that the homebuying process went smoothly for my husband and I. Such a kind, friendly person and would recommend her to anyone and everyone! 

Business response:

Thank you, Kriscelle! It was a pleasure to help you and your family- I hope you enjoy the holidays in your new home!! 

Frequently asked questions about Cornerstone Home Lending, a division of Cornerstone Capital Bank, SSB - Karen Russo NMLS# 80535

How is Cornerstone Home Lending, a division of Cornerstone Capital Bank, SSB - Karen Russo NMLS# 80535 rated?

Cornerstone Home Lending, a division of Cornerstone Capital Bank, SSB - Karen Russo NMLS# 80535 has a 5 star rating with 107 reviews. 

When is Cornerstone Home Lending, a division of Cornerstone Capital Bank, SSB - Karen Russo NMLS# 80535 open?

Cornerstone Home Lending, a division of Cornerstone Capital Bank, SSB - Karen Russo NMLS# 80535 is closed now. It will open tomorrow at 9:00 a.m.