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49512, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The experience was fantastic from start to finish. The people arrived on time for the appointments. After agreeing to the install I was kept in the loop every step of the process. The installers were prompt to arrive. There were probably 10 people on the day of install. The supervisor was there watching the job the whole time. It was a great experience.
Business response:
Hi, **********We are thrilled to learn that you had a positive experience with us!
We were very pleased with the entire project. Amazed that they were able to remove the old roof and apply the compete roof system in one day, as this was not your standard roof. The project supervisor came back the next day to make sure we were pleased with the completed project in the daytime and brought crew in case something needed to be resolved. The roof looks wonderful and we are confident that not only do we have a new roof but a roof system that should hold up for the duration. Thanks to everyone involved with the Er... read more
Business response:
Hi, *****. Thank you so much for leaving us an A+ review!
We got our roof done in September, and 6 months later, no issues. Erie Home was prompt and professional and got my roof done way quicker than any other contractor would have. My only advice is to make sure that everything you talk about with your sales rep gets written down in the contract and have the rep go over every item with you, showing you where on your roof the item is addressing. I say this because we had a marketing rep and a sales rep show up to our house for our first consultation. There was some exposed wood on ... read more
Business response:
Hi, *****. Your feedback is highly appreciated. Thank you for the review!
The sales and management team were very knowledgeable and very friendly. They did an amazing job at showing us our options and giving us all of the information so we could make a decision that worked best for us. The overall downside was the installation crew. There was no greeting the day they showed up, which isn't awful, but it would have been more professional. There was some damage that was done to a holiday inflatable decoration. However, this is in the process of being replaced. Their response time for this matter was... read more
Business response:
Hi, *****. At Erie Home, we strive for excellent customer service and are disappointed to hear we fell short. Please email us at customersupport@eriehome.com so we can discuss.
Great Company. Very professional finished the entire roof in 1 day. It looks great!
Business response:
Hi, *******. Thanks for taking the time to share your positive experience. We truly appreciate it!
Quick, easy and clean installation. Great follow up to make sure we were happy and satisfied. All the team members we worked with were great!
Business response:
Hi, ******. These words go a long way, it motivates us to work even harder, thank you for the review!
Was very pleased with the service I got, and was amazed with how fast the process went, from initial talks to the roof being completed was only about 2 weeks. The actual install only to 2 days from start to finish, they had the old roof off on day 1 and had started putting the new roof on that same night, and had it finished and cleaned up by evening the next day. The communication with both the sales rep and the installer was very good, and both made sure to reach out to me with status updates and to keep me up to date on p... read more
Business response:
Hi, *****. These words go a long way, it motivates us to work even harder, thank you for the review!
The work was great, the warranty is wonderful and the salesman were awesome but the financing is horrible. The interest on the loan is more than the price of the roof.
Business response:
Hi, **********. Your feedback is highly appreciated. Thank you for the review!
Very good job, great clean up, foreman very helpful , like the look of the roof
Business response:
Hi, *****. Thank you so much for leaving us an A+ review!
Corporate has a 4.9 star rating with 27,090 reviews.
Corporate is closed now. It will open at 9:00 a.m.