This profile has been claimed by the business owner or representative.
30014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don't really write reviews but I am amazed by both the professionalism and quality JACO Contracting provided on my new roof. They were there to help me navigate everything from the insurance appraisal, adjustment, payout, colors to install and follow up questions after the job. What impressed me the most was their attention to detail and white glove service. Most companies stop service once the job is done but not JACO. They will talk to you and answer questions after the job. There is no doubt in my mind I will use them... read more
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Soliciting in my neighborhood with a very pronounced no soliciting sign. They even hung a door hanger on my door which is maybe 30ft from a no soliciting sign. They also claim that they see hail damage on my roof from the ground when my roof had just been redone and hasn’t even been rained on yet. Just a bunch of lies to try and get business. Honest business is one thing, but garbage is another. Come by it honestly or don’t come by it at all.
I had a lot of work done in 2017 and they told me it would be guaranteed. Well the deck they Installed is now sagging and broken. I have called for over a week and no one will return my call. Maybe their guarantee isn’t any good. I’ve tried several ways to contact them and although the people who answer assure me that someone will contact me, no one ever does. They like all the nice reviews but it seems they ignore any issues that their customers have.
Business response:
We appreciate you reaching out to us Ms. Sulflow. We understand that one of our owners has spoken with you. We are sorry for any delay in getting back to you. The sales representative and subcontractor that worked on your project are no longer with JACO and it slowed our investigation of this. We will be addressing your concerns with you directly. We look forward to a prompt resolution.
i would not recommend this company at the present time. the company has no customer service or time regard. this project has taken 6 months and is still not complete as of today however the final check was cashed before the work was completed. at first when the painter called appointments were not kept. the bathroom needs to be completed and the painter has not even bothered to call or touch base. the bedroom closet was finally painted by Tyler. all in all this has been a terrible experience. my advice to any customer wo... read more
Terrible. Took two weeks for a salesman to contact me after I requested. And that was only because I contacted the contractor a second time. Once the salesman came out he gathered information for what I was requesting and stated he would get back with me 3 days later once he crunched numbers. Never heard from him. Almost a week after he was supposed to get back with me I attempted contacting him but he would not answer or respond. Two weeks after he was supposed to get with me I contacted the contractor directly and never he... read more
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Corporate Rollup is closed now. It will open on Monday at 9:00 a.m.