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Corridor Crossing Place
- Retirement Homes
- Cedar Rapids, IA
About this business
Location details
136 36th Ave SW, Cedar Rapids, IA, 52404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mayvil was not professional. Staff were unaware of how to handle situations and the place was dingy. My dad fell after a week and I was told that since I moved his stuff out by June 15 he would be refunded the money for half a months rent. I contacted Mayvil having to leave messages since no one answered and sent an email but never was contacted. I want to Mayvil to talk to someone but after 30 min I was taken to s room with an unmarked door and told that there was New management. They gave me a phone number to call but I go... read more
Business response:
Thank you for reaching out to us on Senior Advisor. As the new management company effective August 1, we have been in contact with the previous provider to secure your refund. Senior Housing Management strives to provide the very best customer service and resident experience possible. This is evident in the many changes we have made in not only the community's structure, but also the culture. In order to ensure you receive the rent refund you are owed, we encourage you to reach out to our office directly at [removed]. Our Re... read more
Don't let them fool you. Mayvil has been promising remodeling for a couple of years. New front office staff once a week. I pulled my relative when we found out they were being showered and cared for by people who didn't even go to college, and weren't certified to take care of them. No Cna's just regular people, working in an assisted living. Sharing a big shower room? Gross. Chunks out of the flooring. Stained carpets. Staff will tell you all about the holes in the ceiling from raccoons and other animals in the ceiling. It'... read more
Out of all the places I have toured with my mom, this is easily the worst. The smallest rooms. They have all new front office staff, every time. Really run down. Always a promise of remodeling... for over a year, no remodeling done. One care giver wasn't even a cna taking care of people and giving them baths. It's bad.
Business response:
Thank you for your review. I appreciate you taking time to review us and am disappointed to see you did not have a better experience. I would like to invite you to contact me about your concerns about the lack of a refurbishment as the entire building has been refurbished recently. I would invite you to come re-tour to see the positive changes. Please contact me at your convenience so I can better understand how we can improve Mayvil in the future. Best regards- Dan Wolen, Chief Operating Officer
They have no communication. The people [removed] and she needed more help than they were able to give. They have done a very poor job with taking care of her. I would not recommend them to anyone else. They are extremely overpriced.
I wasn't too impressed with this place. It's very depressing and I wasn't too impressed with the cleanliness, it wasn't clean at all and they only had a common shower for everybody, they didn't have any showers in their room and I didn't like that. Mostly it was liek a nursing home or a place people would go when they got out of the hospital.
Frequently asked questions about Corridor Crossing Place
How is Corridor Crossing Place rated?
Corridor Crossing Place has a 4.1 star rating with 92 reviews.
When is Corridor Crossing Place open?
Corridor Crossing Place is open now. It will close tomorrow at 12:00 a.m.