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Costen Floors - Richmond, VA

4.9
  • Flooring
  • Richmond, VA
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About this business

Home ServicesFlooring

Quality at every step From our family to yours The bottom line for Costen Floors is we have it all, wall to wall, when it comes to your flooring needs. Still family owned and operated, Costen Floors is committed to providing quality through every step of the flooring process-and backs this commitment with a level of personalized service that’s unmatched in the industry. 

Location details

9840 Mayland Dr, Richmond, VA, 23233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.9373 reviews
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Tyler E.'s profile image
3 years ago

Great Team, Great Service, Great price! 

Chriss W.'s profile image
3 years ago

Everything was done in a totally professional way.From sales to install, the right questions were asked, and everything proceeded smoothly. We would recommend them in a heartbeat!! 

John Danna, Palmyra, V.'s profile image
John Danna, Palmyra, V. 
3 years ago

Walker just completed replacing 20-30 boards of unfinished red oak flooring at our house. He did an exceptional job with no problems. His skill and professionalism is evident. I had a difficult time locating someone willing to do the job. Your sales associate Mark Imes also responded with professionalism and quickly provided a reasonable quote. It was a pleasure working with both of your staff. Thank you so much! 

Kimberly W.'s profile image
3 years ago

Thank you Bones "Bruce" for all of your help. It's nice to know customer service still is present. Look forward to Costen doing my new install! Love Kim! 

Charlotte D.'s profile image
3 years ago

We had some hardwood floors replaced by Costen as well as sanding and coating. Gretchen worked with us and stayed on top of the whole project.She was excellent and a pleasure to work with. The work done was beautiful.. I did have a few things that need to be fixed and she sent Randy who was a perfectionist and his work was outstanding. Everybody who worked on my floors was very professional and polite. They always showed up on time . I would definitely recommend Costen Floors. 

Edward's profile image
3 years ago

Terrific experience working with William B. at Costen Floors to select and install Bruce prefinished hardwood flooring to match an existing floor, 14 years old. The match is perfect and the installer, Mac, did an excellent job as well. Could not be happier with the total package from Costen Floors! 

Eddy G.'s profile image
4 years ago

We have used Costen Floors for over 10 years. This company is professional and extremely customer friendly. Gretchen Pratt has always offered her excellent advice and the installers are professional and take pride in their work. I would always recommend Costen Floors. 

Frequently asked questions about Costen Floors

How is Costen Floors rated?

Costen Floors has a 4.9 star rating with 373 reviews. 

When is Costen Floors open?

Costen Floors is closed now. It will open tomorrow at 9:00 a.m. 

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