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6510 Blanco Rd, San Antonio, TX, 78216, United States
Get directionsOur AC went out on Sunday (of course). It was a newer AC unit (from another company) but due poor installation our unit caught on fire and burned the whole unit on the inside. Cowboys tried to repair all the burnt parts without success so we had to replace the whole thing! D Montoya and Angel González worked late into the night for two days to get us up and running! They did a fantastic job! We are so grateful and appreciate their hard work! They deserve a raise, a bonus or both!
Business response:
Thank you for your positive feedback, Rebekah! We are grateful you called us! We understand the stressors that can come with this type of situation, which is why we are committed to easing your mind and getting you home to the comfort levels you need, in a timely and efficient manner! If you have any follow-up questions or are in need of our home services in the future, please don't hesitate to contact our office. Thank you for choosing Cowboy's Air Conditioning & Heating to replace your ac unit
Very Good Employees Very Knowledgeable.
Business response:
Thank you, Teresita! Our team works hard to provide our customers with top-notch service. It means a lot to us that you took the time to recognize them! Please reach out if there is anything else we can do for you. We greatly appreciate your business!
prompt and very knowledgeable
Business response:
Thank you for your compliments as well as your confidence in our team, Walt! It was a pleasure to work with you. We appreciate you and your business and look forward to serving you again in the future.
I recommend Cowboys AC & Heating for their overall service and options that are available.
Business response:
Thanks so much, Thomas! We appreciate your gratitude for our efforts and are pleased to hear we meet your needs. If you have any follow-up questions, please give our office a call.
Brad made sure everything was in tip-top shape and explained concisely what the problem was. I would not hesitate to recommend Cowboy's to anyone.
Business response:
Thank you for taking the time to share your feedback, Nick! We are glad to hear that Brad was able to help you resolve the issue to your satisfaction. Please reach out if there is anything we can do for you.
Our Technician was friendly and helpful. It took a little time but it was time well spent. Angelo Gaona tracked down our issue and set us up with the replacements we needed. Thank you Cowboys!
Business response:
Thank you for taking the time to share your feedback, Zack! We're glad to hear that Angelo was able to resolve the issue to your satisfaction. If there's anything else we can help with, please don't hesitate to reach out. We appreciate your business!
I just had my entire AC/heating system replaced by Cowboys. My technicians were Jorge V and Cristian Z. I can't tell everyone how impressed I was with their professionalism, courtesy and knowledge towards their job. They made sure to keep covers on their shoes, covers on the floor and made every effort to respect my home while they worked to replace the units. The end result was an immaculate job. I say immaculate because the indoor and outdoor units were left in such a clean and organized manner and was I highly impre... read more
Business response:
Thanks so much, Gabriel! Your positive feedback means a lot to our company! We are pleased to hear you are satisfied with the quality of service our team delivered. It was a pleasure to work with you and we look forward to future opportunities again! Thank you for choosing us to replace AC/heating system!
It starts with how they answer the phone. "We're having a great day here at Cowboys! How can we help you have a great day?" Then, they did!
Business response:
We love hearing that we were able to help you have a great day, Rick! Thank you for sharing your positive experience with our team!
Quality of service and timeliness.
Business response:
Thank you, Jesse! We appreciate your gratitude for our efforts and are pleased to hear we met your needs. If you have any follow-up questions, please give our office a call. Thanks so much for your recommendation!
Cowboys Air Conditioning & Heating has a 4.7 star rating with 4,973 reviews.
Cowboys Air Conditioning & Heating is open now. It is open 24/7.