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Cracker Barrel Mobile App

2.4

About this business

Location details

635 South Cumberland Street, Lebanon, TN, 37087, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.45,987 reviews
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Taylor Shadwick's profile image
Taylor Shadwick 
4 months ago

Never will let you actually sign into the app. Just goes back to the main sign in every time. Website in the browser is better. 

Michael DenHerder's profile image
Michael DenHerder 
4 months ago

app will empty your cart whenever it feels like it. logging in does *not* work most of the time. the meatloaf plate option has been broken for almost a year 

Cloud430's profile image
Cloud430 
4 months ago

Glitches all the time. Have to sign in 3 times and realized, I wasn't getting s8gned in. 

Lisa Austin's profile image
Lisa Austin 
4 months ago

This app has sooo many issues!! I'm very disappointed in it. One time you can use it to order and everything works fine. Then the next time it's asking you before you place the order to update the app. But you go to update the app and it's already updated 🙄 so what in the world are you supposed to do then!? I finally just went to the online ordering and everything went fine through that. I'm trying to figure out why I even have the app if it's not going to work. 

Business response:

We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 2440964 along with the store location. 

Adam Purvis's profile image
Adam Purvis 
4 months ago

What’s the point of the app if its features don’t work? The check in button disappears after I join the waitlist, forcing me to go inside, and paying in the app redirects me to the website and requires another login. If everything happens on the website, the app is pointless. 

Business response:

We appreciate you bringing this to our attention. To help us look into it, please email guestservices@crackerbarrel.com and reference case # 2440563 along with the store location. 

DA RR (MisterMajestic2013)'s profile image
DA RR (MisterMajestic2013) 
4 months ago

the app sucks 

Robert Greenwood's profile image
Robert Greenwood 
4 months ago

It won't let me sign in to check out. Everytime I sign in it never takes and it tries to make me check out as a guest. When I go that I can't earn any points. Please fix 

Last Outlaw's profile image
Last Outlaw 
4 months ago

the app is useless now because it won't allow me to login. no matter how many times i login it keeps me signed out. Very frustrating because it used to work fine. 

Business response:

That's not the experience we want for our guests. Please reach out to guestservices@crackerbarrel.com and include case #2438420 so we can investigate further. 

Melodie Hanson's profile image
Melodie Hanson 
4 months ago

it always makes,me sign in and always have to change my password 

Frequently asked questions about Cracker Barrel Mobile App

How is Cracker Barrel Mobile App rated?

Cracker Barrel Mobile App has a 2.4 star rating with 5,987 reviews. 

When is Cracker Barrel Mobile App open?

Cracker Barrel Mobile App is open now. It will close at 6:00 p.m.