Cracker Barrel Old Country Store's cover image
Claimed

This profile has been claimed by the business owner or representative.

Cracker Barrel Old Country Store

4.0

About this business

Location details

13381 Gateway West, El Paso, TX, 79928, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.02,213 reviews
Select a rating
Leonard Martinez's profile image
Leonard Martinez 
3 months ago

First visit, last visit. Asked for a medium-rare steak, got a well-done chew toy served with A-1 on standby, like they knew... Cornbread was pure sawdust even after drowning it in butter and jelly. My mother's “shrimp bowl” came with 6 lonely shrimp. Staff was friendly and the country store looked cool, so I’ll give two stars for the people. But the kitchen? Hard pass, I won’t be sticking around to the breakfast which is supposed to be superior. The bill was just under $60, honestly, I would've preferred any other nearby spo... read more

david dozier's profile image
david dozier 
a month ago

Crackle Barrel I love meat loaf and I've had better the gravey tasted a bit different but pepper fix it a bit, the Mac n Cheese was good not great but Good, I wanted the 4 piece south fried chicken I guess it will be the next time I am in the area. The Hostess was nice and the place is very relaxing, plus plenty of parking. 

Vic S's profile image
Vic S 
a month ago

This Cracker Barrel is unsanitary. The hostess had to wipe crumbs off the seat before I could sit down. There were crumbs, straw wrappers, & paper on the floor. Crumbs on the side of the table. And the flies! 😡 There were 2 flies constantly flying towards my table. Add to the fact that only 1 woman was cleaning, but she only cleaned 1 table the whole time I was there. I saw the manager and she was more concerned with reorganizing the Halloween decorations than cleaning. The food was good even though it took half an hour to ... read more

Carolina Ogaz's profile image
Carolina Ogaz 
a week ago

We are absolutely coming back! My husband and I had an amazing breakfast experience. The food was great and the customer service was exceptional. Our server Cecilia provided us with some of the best customer service we've ever experienced. She was friendly and patient, and ready to offer suggestions. The experience was additionally enhanced by David the manager, also friendly while at the same time extremely professional. In a world where the art of customer service seems to be lost, this experience at the Eastlake location... read more

Bea Delarosa's profile image
Bea Delarosa 
a month ago

If I could give ZERO stars, I would. This was hands down one of the worst dining experiences I’ve ever had. We came at 1:00 p.m. and ordered Campfire Beef and Campfire Chicken. First, we were told they only had chicken, and beef would take 30 minutes. Fine. My son and I ordered bacon cheeseburgers instead. After waiting nearly TWO HOURS, at 2:45 p.m. the food finally came out — and it was a complete disaster. Suddenly the chicken was “unavailable,” they only had beef, and the burgers came out stone cold, missing the bacon, ... read more

Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 4 star rating with 2,213 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is open now. It will close at 10:00 p.m.