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9980 S. 300 W. #400, Suite 400, Sandy, UT, 84070, United States
Get directionsdidn't know what to expect. was told how the process worked. they were always kind and understanding. answered my calls promptly.
Business response:
Thanks Seth for being our client!
Needed and attorney so I called in. Talked to a lady but never got a call back. Called back and spoke with Raine....that lady not only listened but called right back and got the ball rolling the same day!!!! So way to go Craig Swapp. With employees like Raine...your business with thrive and prosper!!!!!! Sasquatch
was in an auto injury accident, rear ended. severe whiplash causing neck injury. was referred to C. Swapp by a friend. I know right? everybody makes fun of ambulance chasers. But hey without them I fought the other parties insurance just for vehicle damages, and my own under insured injury policy offered me just $1000. Craig Swapp and his team, notably Kurt London settled with the other parties insurance for the policy injury max of $25,000 and my insurance for 75% of max on a significantly larger policy for under insured, p... read more
Business response:
Thanks Brandon for recommending our services and being our client!
I was involved in an accident in May, 2018 about 2-3 weeks later I met with a paralegal who told me my case would be difficult, but assured me I could leave it in their hands, they'd delve in and get the info they needed to make a case, and they'd get back with me. The next day or so I was contact by an attorney who asked that I gather and release some records and they'd take it from there. I did so within the week. this was June, 2018. I was told by a friend to expect it to take some time and feeling like craig swapp & as... read more
Business response:
Thank you for bringing this to our attention, Emily. We understand it can be difficult to stay patient throughout the length of a personal injury claim, especially when there are periods where it feels like the case isn’t progressing. Unfortunately, most cases include factors that are outside of the attorney’s or the client’s direct control. Sometimes that includes the quality of the evidentiary records. In those instances, it’s very helpful for the attorney to meet with the client to talk about the accident, injuries, and d... read more
Received a call saying would receive a call in couple of days from lawyer. 2 weeks later still no call. have left messages with no return call. waste of time
they take the first offer and don't care about you or how bad you hurt
Business response:
Thanks for letting us know how you feel, Bill. We actually don't accept any offers without first consulting with our clients. Ultimately, it's the client's decision to accept an offer or not. If you have any questions or concerns please give us a call.
The Craig Swapp team especially Lisa Summers was a great support during a horrible experience. If I have learned anything from my accident is don't get into one lol!Because even if it isn't your fault the insurance companies are the Devil but everyone has to have it or else it can be a lot worse.
Business response:
Thanks, Carl! We are proud to have been able to represent you against the insurance companies. Let us know if we can ever help you in the future!
Quit blaming truck drivers. When 95 % of Accidents between a car and a truck is the cars fault
Business response:
Hey, J-Roc, thanks for voicing your opinion. At Craig Swapp & Associates we certainly make sure that in every accident the insurance of the at-fault party is held responsible, regardless of whether that vehicle was a car, truck, motorcycle, etc. We understand the rights of truck drivers and respect the difficulties they face when drivers of smaller vehicles don't respect the space around trucks.
Very unprofessional, they don't bother showing up for their appointments. I will definitely be taking my business and my case to a different law firm.
Business response:
Hey, Heather, we appreciate your feedback! Because we value each potential case, we go to great lengths to ensure that we meet with our clients promptly at their home, our office or other convenient location. We value punctuality and are sorry there was some confusion as to the scheduled time of your appointment. If you would like a more detailed explanation of what happened with your appointment, please feel free to give us a call. Thanks.
Craig Swapp & Associates has a 4.8 star rating with 1,962 reviews.
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