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Crest Nissan of Frisco

4.5

About this business

Location details

6600 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.511,055 reviews
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SRTHend's profile image
SRTHend 
5 years ago

My service representative- Melissa gave me my perusal excellent customer service. I appreciate the work that wad performed by the Tinting personnel and want to Thank them as well. The work appears solid. My appointment was fluid and appreciate the clean facilities while waiting during this strained period. 

Business response:

Thank you for letting us service your vehicle, and for leaving us a review. Please keep us in mind for all your service needs. --Boris Wooden, Customer Loyalty Director 

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Maryf.rofail 
5 years ago

Greg helped us with our car and he went qbove amd beyond to have our car have what needed fixed. He was able to make sure our warranty covered what ot said it would and kept us posted with every step along the way. Best customer service! 

Business response:

Thank you for the kind words! Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. --Boris Wooden, Customer Loyalty Director 

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Trbpen 
5 years ago

Upon drop off I was addressed in a timely manner and given a loaner. My car was serviced in a timely manner and the response time on the issue was great. 

Business response:

Glad we could help! We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Boris Wooden, Customer Loyalty Director 

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Alexbh1085 
5 years ago

Shon was very helpful we had him going up and down just so we can find the best vehicle for us. He was very patient best car buying experience. He didn’t pressure us at all into buying anything. 

Business response:

Thank you, Alex! We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Boris Wooden, Customer Loyalty Director 

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Ron 
5 years ago

Excellent!I’m from Ohio. Lost 3 lug nuts and limped Excellent! I’m from Ohio. Lost 3 lug nuts and limped into Plano. Crest dealt with the dealership in Ohio and everything went smoothly. Very pleased with service. 

Business response:

Thank you, Ron! We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Boris Wooden, Customer Loyalty Director 

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laurenfrnc 
5 years ago

Andy was very clear about how long the repair would take and how much it would be, and he kept me updated while the vehicle was there. 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. --Boris Wooden, Customer Loyalty Director 

txduster59's profile image
txduster59 
5 years ago

Timely great service.Andy made sure to maintain my appointment. I waited for the work to be done and I was out in 2 hours with a clean car. 

Business response:

Thank you for sharing your experience. We thank you for being a Crest Nissan customer, and we look forward to serving you again. --Boris Wooden, Customer Loyalty Director 

fritchensteve's profile image
fritchensteve 
5 years ago

Just drove my vehicle home after transmission work etc. Best service experience I’ve ever had in the SUV drove like a dream. Drake, my service mgr. was especially fantastic. Customer for life 

Business response:

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. -Boris Wooden, Customer Loyalty Director 

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chasbarefoot 
5 years ago

YesI thought the patience and persistence in getting me Yes I thought the patience and persistence in getting me into my new Murano was exceptional on both Carrie and Kyle's parts. We had some real challenges getting my bank to clear what should have been a simple approval completed. I was ready to lease when I walked in but really didn't expect to drive away in my new car. Nice work on their parts. And I drove one of your cars in the display room off the floor and home. And that also surprised me. Good sales team for certai... read more

Business response:

Thank you for sharing your experience. We thank you for being a Crest Nissan customer, and we look forward to serving you again. --Boris Wooden, Customer Loyalty Director 

Frequently asked questions about Crest Nissan of Frisco

How is Crest Nissan of Frisco rated?

Crest Nissan of Frisco has a 4.5 star rating with 11,055 reviews. 

When is Crest Nissan of Frisco open?

Crest Nissan of Frisco is closed now. It will open on Monday at 7:00 a.m.