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6600 State Highway 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Love my service advisor EricaService is quick and Love my service advisor Erica Service is quick and efficient Very pleased with my service
Business response:
I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Nick Carbacio, General Sales Manager
Service advisor was very attentive and knowledgeable as well as Freindly. Service was completed in a timely manner. Overall I couldn’t be happier
Business response:
Thank you for the kind words, Jim! I am happy to hear that the service team could help. Please let us know if you need anything else. --Nick Carbacio, General Sales Manager
Le, our service man was professional and kind. I was there for a free oil change and was treated very well. He went over all the details and let me know my back breaks needed to be change and were in bad shape. My husband checked them out and agreed and changed the breaks. Thank you Le! We will definitely go back to Crest.
Business response:
Glad we could help! Thank you for choosing Crest Nissan. Please let us know if you need anything in the future. --Nick Carbacio, General Sales Manager
Mario did an excellent job of taking care of me. Mario and the service management team were able to adjust my transaction to allow me to apply a paper coupon I forgot that I had.
Business response:
Thank you, Mario! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Nick Carbacio, General Sales Manager
Crest mechanics didn’t want to work on my classic Z car because it was too old. Robert saved the day though - he got them to make a diagnosis, he recommended some options for me, and held my car until I was able to make other arrangements. His great customer care will keep me going back!
Business response:
Hi Boz. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Nick Carbacio, General Sales Manager, at (469) 452-2945 or email at LoyaltyDirector@CrestNissan.com, so we can discuss your concerns.
All around great experience. We really liked our salesman Keylime. We would return. Thank you
Business response:
I’m glad you had a great experience, Allyson. Please let us know if we can help you with anything in the future. --Nick Carbacio, General Sales Manager
Mario (Service writer) was very courteous and provided updates with the status of my car. The vehicle was returned cleaner then when I dropped it off. Always a great experience with service at Crest.
Business response:
I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Nick Carbacio, General Sales Manager
Service point of contact was prompt, provided great technical expertise, & helped make some cost effective solutions for visit & future maintenance recommendations. Excellent customer service. Much needed in COVID world today!
Business response:
I am happy to hear our team was able to help, Rob. Thank you for choosing Crest Nissan. Please keep us in mind for all your future service needs. --Nick Carbacio, General Sales Manager
Service was great! Service advisor provided updates along the way. Vehicle was returned cleaner then when I dropped it off.
Business response:
I am happy to hear our team was able to help. Thank you for choosing Crest Nissan. Please keep us in mind for all your future service needs. --Nick Carbacio, General Sales Manager
Crest Nissan of Frisco has a 4.4 star rating with 10,138 reviews.
Crest Nissan of Frisco is closed now. It will open at 8:00 a.m.