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Crest Volvo Cars

4.7

About this business

Location details

6020 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.710,243 reviews
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Ms KaeKae's profile image
Ms KaeKae 
a year ago

Outstanding service from the service bay to my service advisor. Lyn Ford is the greatest service advisor. 

Business response:

Thank you so much for your wonderful feedback! We're thrilled to hear about your outstanding experience, and we're especially glad Lyn made such a positive impact as your service advisor. We truly appreciate your kind words and look forward to serving you again in the future! 

Michael_LaToshe's profile image
Michael_LaToshe 
a year ago

Thank you Keith for your excellent customer service! Daily, Keith provided status updates. Thank you for a great experience! 

Business response:

Thank you for your kind words! We're so glad to hear that Keith provided excellent customer service and kept you updated throughout your experience. We’ll be sure to pass along your appreciation to him. We look forward to serving you again in the future! 

GHG's profile image
GHG 
a year ago

Courteous and professional dealership. Would definitely recommend to anyone wishing to purchase a Volvo in the DFW metroplex. 

Business response:

Thank you for your wonderful feedback! We're thrilled to hear you found our dealership courteous and professional. Your recommendation means the world to us, and we’re grateful for the opportunity to assist you with your Volvo. If there’s ever anything more we can do for you, don’t hesitate to let us know. Safe travels, and enjoy your Volvo! 

Szacheis's profile image
Szacheis 
a year ago

The Crest Volvo service department is excellent and Lynn Ford always provides the best customer service. My Volvo is in excellent hands at Crest Volvo. I’ve been using them for over 10 years and am on my 3rd Volvo. 

Business response:

Thank you so much for your kind words and for being a loyal customer for over 10 years! We're thrilled to hear that Lynn and our service department have consistently provided you with excellent service. It's always a pleasure to know that your Volvo is in good hands. We truly appreciate your continued trust and look forward to assisting you for many more years to come! 

JeffD's profile image
JeffD 
a year ago

It was a great experience. Very helpful staff, went out of the way to make the experience pleasant. Sam the salesman was great. The finance guy was super nice. 

Business response:

Thank you for sharing your positive experience! We're thrilled to hear that Sam and our finance team made your visit pleasant. We truly appreciate your kind words and look forward to serving you again in the future! 

Stan's profile image
Stan 
a year ago

Have always been satisfied with their service. This last time took care of my tire problem while I waited 

Business response:

Thank you for your continued trust in us! We're glad to hear that we were able to take care of your tire issue while you waited. We appreciate your loyalty and look forward to serving you again in the future! 

Anne H's profile image
Anne H 
a year ago

Crest Volvo and Tim Warner were so helpful. He was texting me back and forth on different options / offers. He really made the whole experience easy, fast, and comfortable. Especially being a single mom, car shopping can be daunting. Tim made it super easy! Skye was wonderful too at helping set up the technology! I even brought my mom back in 2 days later to buy a certified Volvo. The 2 finance guys we had were really great too. 

Business response:

Thank you so much for your kind words! We're thrilled to hear that Tim and the team were able to make your car shopping experience smooth and enjoyable. We understand that shopping for a car can feel daunting, so we’re happy to know that Tim helped make it easy and comfortable for you. We're also glad to hear that Skye, along with the finance team, provided such great assistance. It means a lot to us that you not only trusted us with your purchase but also brought your mom back to buy a certified Volvo! We truly appreciate y... read more

Richcarlisi's profile image
Richcarlisi 
a year ago

My sales person, Barry Pinlac, was excellent. As you would expect, he was very knowledgeable about the Volvo products. But, the real test came when we negotiated the deal. Barry, his manager Jorge Ramirez, and Finance Manager Locke Reynolds, were exceptional in working with me to find the right car, at the right price, and the right financing, to make the deal work. It was a win-win for me and Crest Volvo. I couldn’t be happier with the cooperation, flexibility, and care that the Crest team provided in getting me into an XC6... read more

Business response:

Thank you so much for sharing your experience! We're thrilled to hear that Barry, Jorge, and Locke were able to make your purchase of the XC60 a positive and seamless experience. It's great to know that their knowledge, cooperation, and flexibility helped you find the perfect vehicle at the right price. We're excited that you're now a fan, and we truly appreciate your recommendation. Enjoy your new XC60, and we look forward to serving you again in the future! 

Shani's profile image
Shani 
a year ago

I have not yet purchased from this dealership, but I have had my current Volvo serviced and their service department is courteous and efficiently run. If you’re dropping off before work and have an appointment, they will be ready and have you on your way in no time. Ally is the BEST service advisor; ask for her. I had a 10k mile service done as well as a battery issue looked at under warranty, which turned out to be related to my needing to perform a software update and both times the team got finished quickly. The waiting a... read more

Business response:

Thank you for sharing your experience! We're thrilled to hear that you've had a positive experience with our service department and that Ally provided excellent service. It's great to know the team was able to quickly address your needs, and we're glad you enjoyed the waiting area. We appreciate your feedback and look forward to assisting you with any future service needs! 

Frequently asked questions about Crest Volvo Cars

How is Crest Volvo Cars rated?

Crest Volvo Cars has a 4.7 star rating with 10,243 reviews. 

When is Crest Volvo Cars open?

Crest Volvo Cars is closed now. It will open at 8:30 a.m.