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6020 State Highway 121, Frisco, TX, 75034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 8:00 p.m. | |
Tue | 7:00 a.m. to 8:00 p.m. | |
Wed | 7:00 a.m. to 8:00 p.m. | |
Thu | 7:00 a.m. to 8:00 p.m. | |
Fri | 7:00 a.m. to 8:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Crest Volvo and my salesperson Brandon made my transition out of my leased 2017 XC60 into a lease of a 2020 XC60 very smooth. Brandon delivered the car to our home and with signing all the papers the whole thing took 30 minutes or less. Brandon has also been responsive to my questions about setting up Volvo On Call since then. All in all, a very smooth experience given the shelter in place restrictions.
Business response:
Thank you for your positive feedback!
4.8.2020Just had Crest Volvo Valet pick up my Volvo & 4.8.2020 Just had Crest Volvo Valet pick up my Volvo & deliver loaner then drop off my Volvo when it was ready and pick up the loaner...what an AMAZING service! Thank you Crest Volvo!!
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Very personal and mindful of our needs as customers. They have also delivered the car and all the documentation at our house. Also reachable and responsive. Very professional
Business response:
Thank you for your positive feedback!
I appreciate Jordan’s assistance today. I will miss David Bulkeley as he knew my car’s history. Hopefully Jordan can be my regular contact going forward as I hate having to explain everything every time I come in to someone new.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
David Bulkeley was instrumental in helping me navigate sheer disaster (a car with a dead battery.) He patiently walked me through the steps of opening the car with the detachable key blade, and provided information on Volvo Road Assistance. He made sure that the technicians were ready to start work on the car the second I drove in. With only one hour left before closing, everything was done and tested, work on the car was minutely explained, and paperwork handed to me. David even made sure the batteries of the two remote key... read more
Business response:
Thank you for your positive feedback!
We've been delighted in working with David Bulkley as my service advisor. We felt informed and well cared for during a routine service. But David went the extra mile and really helped me solve some cosmetic things I'd put off. He's a credit to the dealership. Great work ethic as well. Thank you
Business response:
Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.
Service reception is thorough, accommodating and appreciative. Timely and attentive describes all involved. The process is flawless. Constant communication is welcomed. They alleviate some of the stress. I’ll be back.
Business response:
David Bulkeley is a service advisor and was given 5 STARS. Sincerely, R. J. Abbatello
Go see David Bulkeley if you're in for service. Great experience. Professional and proficient. Always an easy process even during peak times when there's a lot of traffic. Keep up the great work!
Business response:
Thank you from all of us here at Crest Volvo Cars!
My wife and I had a great experience with Selwyn Harris, Scott Traylor and Jorge Ramirez! Selwyn was personable, knowledgeable and used his day off to take care of us! We don’t live close to the dealership and had two trade in vehicles to get in front of his team. After almost a full day of getting things worked out we walked away very happy with our experience!
Business response:
Thank you for taking the time to leave us a positive review!
Crest Volvo Cars has a 4.7 star rating with 8,893 reviews.
Crest Volvo Cars is open now. It will close at 8:00 p.m.