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123 Nashua Rd, #1, Londonderry, NH, 03053, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They have taken exceptional care of my little tortie Gizmo over the last 17 years. We love them.
timing... 1 hour to see dr. left an hour later. just for a checkup. 8 ppl working desk. with 1 Dr. horrible
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Front desk staff need some extensive training on customer service and how to properly handle a client who is upset. Instead they simply offer to send your records elsewhere, and only care if you are cancelling your appointment this week so they can fill it. Don’t bring your limp 12 week old puppy in right when they open at 8am (because phones don’t turn on till 830… because that makes sense), they’ll just offer you an appt 6hrs from then; or tell you go to to the ER. After you spent $1000+ the day prior on your other dog’s d... read more
Business response:
Sarah, thank you for taking the time to speak with us about your concerns. We understand your frustration and are saddened to hear you were not satisfied with our services. Crossroads Animal Hospital will use this feedback to work hard to improve the service we provide our clients and their pets.
I have been bringing pets here for 28 years. Today I brought in my dog Charley and we were greeted with a very less than enthusiastic tech. I asked her twice to give my dog treats when we first entered the room to ease her nervous energy (she’s a rescue) she literally told me no and proceeded to man handle my dog and force her up on the scale. She left the room and once back with the doctor had a entire different attitude towards my dog and acted friendly and nice towards Charley. I hope Dr Grove reads this… you know me,... read more
I have taken my pets to Crossroads forever. My dog had an emergency last year and they told me at 3:00 they couldn’t see him and to go to an Emg vet which I did and switched to Countryside Vet at that time .. my cat was still going to crossroads and Dr kulhanek was wonderful and I just had to have him put down. I got a new kitten called to make an appt and girl said they had no appts until June and I said he needs an appt for his shots. She said can’t help maybe go somewhere else. Again I called countryside and they we... read more
Business response:
We are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to better accommodate requests like yours in the future.
absolutely appalling that we have been going here for almost 16 years, they have seen our dog since he was 6 weeks old. he is now 11. yet now at the end of his life in his time of need they refused to see him.. we were very nonchalantly told to keep calling each morning for a cancelation. when I mentioned I felt he needed to be euthanized i was simply told to find an animal hospital. was never asked what was wrong or offered any help. seems absolutely ridiculous that they couldn't squeeze him in over the next day or two.. ... read more
Business response:
We are so sorry for your loss. Please feel free to reach out to our hospital manager if you would like to discuss. Her name is Wendy, (603) 437-1010.
Their newest vet is incompetent and inexperienced and now I can confidently say the same desk their desk help. (MONEY MONEY MONEY.......MONEY). Due to this vet’s sheer incompetency, one of our beloved furry family members passed. To think, I considered them to be somewhat less aggressive/greedy than a vast majority of vets in the state. Take advantage of all those that like myself, consider our “pets” as family members. Meaning clearly those of us that love our pets and want them around as long as possible, we will with... read more
Business response:
We appreciate that you called back and discussed your concerns. Please let us know if we can be of further assistance.
Crossroads Animal Hospital has a 4.6 star rating with 728 reviews.
Crossroads Animal Hospital is closed now. It will open on Monday at 8:00 a.m.