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Crossroads of Asheville

4.2

About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

6 Roberts Road, Suite 103, Asheville, NC, 28803, United States

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4.2215 reviews
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Kyrsten S.'s profile image
Kyrsten S. 
4 years ago

The front staff and counselors are absolutely amazing. Front desk lady that take she money and jelly especially. All the nurses are super awesome . Love Donna!! I honestly wouldn't be able to handle this place if it wasn't for those people I just meantioned. They keep it going not the upper staff that are suppose to. The time you have to wait almost Everytime you come is ungodly. Its crazy. Seems that what counselors and staff tell security to do ( like let in my patient for me to see and talk to) he wants to buck up and I g... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Kyrsten Schneider. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison by email on our website, and we'd be happy to assist you. If you need assistance please call 1-800-805-6989.  

joe S.'s profile image
joe S. 
a year ago

my husband and I have been going to crossroads in asheville for years and we were going to transfer cause it had gotten so bad but since the new director started there a couple of years ago things have been so much better - she is the reason we stayed and we are glad we did cause things are great now. everyone really cares about us. we use to feel like we were just numbers but we havent felt like that in a couple of years now. HANDS DOWN crossroads in asheville is the best clinic around now.  

Lacy's profile image
a year ago

Best clinic I’ve ever been too. They have staff that care about you as a person.  

Naomi H.'s profile image
Naomi H. 
2 years ago

Always smiling and friendly 

Mary G.'s profile image
Mary G. 
2 years ago

Excellent ,very nice ,professional 

Tracy L.'s profile image
Tracy L. 
2 years ago

My experience was ok, except it took almost 6 hours to complete my intake…. Other than that it was good . 

Leslie S.'s profile image
Leslie S. 
2 years ago

Wait times are getting better, I feel like the staffing shortage has been addressed. Do all in all it makes for a good experience 

Wesley D.'s profile image
Wesley D. 
2 years ago

You trade one drug for another , I recommend trying something different before chaining yourself to another habit that requires all of your time and energy and gives life to yet a different form of anxiety that consumes all of your being. In short if you can find a better way to get over opiate addiction, I would! If you don't mind being a slave to yet another routine that requires jumping through hoops like a circus cat then crossroads is the place for you! Remember though, it's not the fault of the facility or the staff th... read more

Tina H.'s profile image
Tina H. 
2 years ago

EVERYONE IS ALWAYS KIND AND SO HELPFUL. I DON'T WANT TO GO ANYWHERE ELSE. 

Linda S.'s profile image
Linda S. 
2 years ago

Good I love crossroads. 

Frequently asked questions about Crossroads of Asheville

How is Crossroads of Asheville rated?

Crossroads of Asheville has a 4.2 star rating with 215 reviews. 

When is Crossroads of Asheville open?

Crossroads of Asheville is open now. It is open 24/7.