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Crossroads of Ashland - Ashland, KY

4.8
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About this business

The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment. 

Location details

1220 Greenup Ave., Ashland, KY, 41101, United States

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4.884 reviews
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Anthony B.'s profile image
Anthony B. 
on Birdeye

a year ago

What else can I say but you guys saved me life…. 

Business response:

Hi, Anthony. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Chelsie H.'s profile image
Chelsie H. 
on Birdeye

a year ago

It’s good everytime I go in to pick up at my clinic in Ashland ky. I love my counselor but I also love the dosing nurses they make sure to check in with you every time you’re there & that makes me feel like a human instead of just a number some clinics treat you as you’re nothing but a number and a paycheck to them, but not crossroads! 

Business response:

Hi, Chelsie. Thank you for taking the time to rate us!  

Timothy A.'s profile image
Timothy A. 
on Birdeye

a year ago

I have always been made to feel comfortable and not like a doctor visit where they see you for 5min and you can’t even ask all your questions. 

Business response:

Hi, Timothy. Thank you for taking the time to rate us! 

Tessa J.'s profile image
Tessa J. 
on Birdeye

a year ago

Staff turnover rates are horrible. Some things could be a lot better organized as well. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Tessa. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

Chelsie H.'s profile image
Chelsie H. 
on Birdeye

2 years ago

I love going to The clinic seeing everybody that works there they truly are supportive and listen to what you are going through they really want the best for you. If it wasn’t for this clinic and the workers being there for me I probably wouldn’t be alive. Especially my counselor Dara she goes above and beyond for me! 

Business response:

Hi, Chelsie. Thank you for taking the time to rate us! 

Shanna M.'s profile image
Shanna M. 
on Birdeye

2 years ago

Love this place. So friendly. Love my counselor, the nurses the receptionist. Couldn’t ask for a better clinic. 

Business response:

Hi, Shanna. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Belinda R.'s profile image
Belinda R. 
on Birdeye

2 years ago

Everyone was very kind but the 5 hrs it took to inroll was a little much I think I will like it a lot more here then the previous clinic I was attending ! 

Aimee O.'s profile image
Aimee O. 
on Birdeye

2 years ago

I actually love everyone working there now but the lab they use has some major problems and if they don’t figure something out there are going to be about 12 people leaving!!! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Aimee. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

Jesse L.'s profile image
Jesse L. 
on Birdeye

2 years ago

Very professional, delightful, and prompt employees at facility. I was a guest there and encountered no problems and a smooth visit. Not all facilities I’ve been a guest at are at as high of a standard as Crossroads was. I appreciate their professionalism and consistency. I would recommend highly to anyone thinking of attending facility, permanently or as a guest. 

Business response:

Hi, Jesse. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.  

Frequently asked questions about Crossroads of Ashland

How is Crossroads of Ashland rated?

Crossroads of Ashland has a 4.8 star rating with 84 reviews. 

When is Crossroads of Ashland open?

Crossroads of Ashland is open now. It is open 24/7. 

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