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Crossroads of Franklin
- Addiction Medicine
- Franklin, PA
About this business
Location details
150 Prospect Ave, Ste 303, Franklin, PA, 16323, United States
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Amazing help towards recovery and a better future doctors are all pretty amazing.
My experience was so bad that I’m pretty sure I’m going to withdraw from treatment
Business response:
Thank you for providing your feedback and letting us know about this issue, Alex. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Most of you guys are literally the worst ever since the one person left down there in Franklin it’s absolutely awful they’re always behind schedule,call offices in South Carolina,you get treated beyond rude there is no point in talking to the counselor because they don’t help anyway.. personally I’m thinking about switching never in my life have i delt with the rudest people. They don’t care if you don’t own a car and they will put you into withdrawl with out thinking twice about it. Not impressed
Business response:
Thank you for providing your feedback and letting us know about this issue, Katie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420 and we'll be happy to assist you.
Staff was short handed. The girl did an awesome job by doing everything by herself. She got us through just like a normal day. And kinda keeping kids busy and answering questions like kids do. My favorite question a boy asked is why are there earthquakes.
Business response:
Thank you for providing your feedback and letting us know about this issue, Renee. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
They were running so far behind schedule that I had to leave before even seeing the doctor. The staff was great and apologetic but since I never saw the doctor I can’t tell you my opinion on them. I was told that “this happens all the time” and told to “come back in tomorrow as a walk in”.
Business response:
Good Afternoon, Thank you for contacting Crossroads. We will contact you shortly. If this is an urgent inquiry, please call 800-805-6989 to speak with a patient engagement specialist. Again, thank you for reaching out.
Never had one..clicked the link and y'all never did my phone appointment
Business response:
Thank you for providing your feedback and letting us know about this issue, Amanda. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Didn't care about my life crono sux 😒 hate 2 week crap, seen another person same boat but she's hot so she monthly, not fair
Business response:
Thank you for providing your feedback and letting us know about this issue, Jesse. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Frequently asked questions about Crossroads of Franklin
How is Crossroads of Franklin rated?
Crossroads of Franklin has a 4.6 star rating with 161 reviews.
When is Crossroads of Franklin open?
Crossroads of Franklin is open now. It is open 24/7.