Crossroads of Harrisonburg

4.4

Addiction Medicine
Harrisonburg, VA

About this business

Healthcare Addiction Medicine

Location details

322 Neff Avenue, Harrisonburg, VA, 22801, United States

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4.484 reviews

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RUTH F.

4 years ago

I get so upset every time I have to call this place. So rude, treat you like you’re up to something 100% of the time. It’s a shame there’s not a better option out there for people that are trying to do better

Business response:

Thank you for providing your feedback and letting us know about this issue, Ruth Fogelgren . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.

AUDREY G.

4 years ago

You all are great so nice and polite and Dr. Schubert is awesome!!!!

AUDREY G.

5 years ago

Do far do good

SUSAN D.

5 years ago

Gave me the wrong script and had to wait a week for my next appointment to get anew one. I went all week no medicine. Now they have done it to my husband. Really? 😣

Business response:

Thank you for providing your feedback and letting us know about this issue, Susan. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.

LYNNE C.

5 years ago

I was not able to go into the office for my appt.mybappt was n the phone with a provider I had never seen or spoke to. We spoke for about ten mins. When my daughter picked up my prescription , it was a wrong scrip. I hope this is fixed today. It's important for me and my sobriety that this mishap is fixed

Business response:

Thank you for providing your feedback and letting us know about this issue, Lynne. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Our patient liaison tried calling to assist you but was unable to reach you. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.

SARAH R.

5 years ago

The hours of available appointments are awful. Also, it is strange to me that i will supposedly have the first appointment of thenday but then talk to other patients who tell me they were told they could get in first. I have small children and work and my time is precious and short.

Business response:

Thank you for providing your feedback and letting us know about this issue, Sarah. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.