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Crossroads of Hartsville

4.6

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1451 Retail Row, Hartsville, SC, 29550, United States

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4.6147 reviews
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Amber W.'s profile image
Amber W. 
5 years ago

Came in those doors almost 4 years ago needing help. Today I’m Alive, Sober, my kids are in my custody again... It all starts with you ready to change. Crossroads will help you the rest of the way. 

Business response:

Thank you so much for your kind words, Amber. We really appreciate you taking the time out to share your experience with us.  

Timothy P.'s profile image
Timothy P. 
5 years ago

Great people that are very helpful in all aspects of recovery. 

Business response:

Thank you so much for your kind words, Timothy. We really appreciate you taking the time out to share your experience with us.  

Scott A.'s profile image
Scott A. 
5 years ago

The program is awesome, it saves my life. And my counselor Jennifer, is the best. Glad I was recommended to y’all 

Business response:

Hi, Scott. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Casey J.'s profile image
Casey J. 
5 years ago

The staff is so friendly & I don’t just mean some of the staff, I mean ALL of them. They go above and beyond to make sure everyone is comfortable. I have been to a few clinics like this and by far the crossroads in Hartsville is the best!! 

Business response:

Thank you so much for your kind words, Casey. We really appreciate you taking the time out to share your experience with us.  

Julie D.'s profile image
Julie D. 
2 years ago

The only good thing i can say about this place is that Tanya is awesome she is so sweet and compassionate for people and it sucks that she only works the front desk cuz I would love for her to be my counselor. Now as it comes to my counselor Kadeshia all she is worried about is being on her phone or listening to music and not really listening to what I tell her because now I had two problems with my bottle recalls with her now. I had no problems with passing the tampering part of the bottles but as far as taking it before co... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Julie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.  

Richard T.'s profile image
Richard T. 
4 years ago

Nothing is private. They claim everything is confidential but it’s not true! Very few staff is friendly & polite!but on a positive note dr Merlin is the best dr. In the world!! And trust me I’ve had quit a few in my time!! 

Business response:

Thank you for providing your feedback and letting us know about this issue, Richard Thornton . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

Brant S.'s profile image
Brant S. 
4 years ago

I have suffered from insomnia since around age 11 or 12. I take over the counter diphenhydramine which allows me to get an hour or so sleep. The problem is my drug test sometimes comes back showing I have Fentanyl in my system. So I have to go back to the clinic and pay $20 for a confirmation. That is very annoying but my biggest problem is when it comes back saying I’m clean I don’t get the $20 back in cash back, they put it on my account. I pay monthly and I have every penny budgeted from rent and other bills to my methado... read more

Christine S.'s profile image
Christine S. 
5 years ago

Everything is great at the clinic in Hartsville 

Christine S.'s profile image
Christine S. 
5 years ago

I feel good about my interactions with the counselors and nurses. 

Business response:

Hi, Christine. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

Frequently asked questions about Crossroads of Hartsville

How is Crossroads of Hartsville rated?

Crossroads of Hartsville has a 4.6 star rating with 147 reviews. 

When is Crossroads of Hartsville open?

Crossroads of Hartsville is open now. It is open 24/7.