Crossroads of Suffolk

4.3

Addiction Medicine
Suffolk, VA

About this business

Healthcare Addiction Medicine

Location details

1258 Holland Road, Suffolk, VA, 23434, United States

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4.3108 reviews

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April H.

5 years ago

I have been coming here for 3 years and I am nothing short of satisfied with every aspect of my treatment at Crossroads .

Business response:

Hi, April. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Deborah W.

5 years ago

Very good place to go to get the help you need....everyone there are very nice to deal with....I'm very glad I found Crossroads to help me out.....

Business response:

Thank you for your feedback, Deborah. We really appreciate you taking the time out to share your experience with us.

Faith K.

5 years ago

Nursing staff is amazing. Front desk staff member is amazing and very friendly and knowledgeable and has the ability to know our member ID just looking at us. The confidentiality is very good and the staff try hard to keep our information secure. The counselors need to improve though on their ability to insure all patients are treated the same and that they don’t treat some better than others. The other issue I have is that they have posted all over the clinic that if you are caught with benzos you will be reduced to 80 mg, ... read more

Business response:

Thank you for your feedback, Faith. We appreciate you taking the time to share your experience with us. If you have clinical questions regarding medication dosages, please speak with your clinic program director at your next visit, and we'd be happy to assist you. Thank you again for reaching out!

Talisha H.

5 years ago

Beautifully

Business response:

Hi, Talisha. Thank you for taking the time to rate us!

Tricia T.

3 years ago

My counselor has a personal problem with me. She has lied on me got my medication taken away from me an outright lied to my face this morning telling me that she told me that she needed my scripts all the sudden she told me that she needed my scripts on Friday which she did not tell me that if she would have told me that I would have tried to get them even though I couldn't get them on a Friday afternoon and have them by Monday morning anyways but my does that taken down because she outright lied to my face and everybody els... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Tricia. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you.