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Crossroads of Tyler
- Addiction Medicine
- Tyler, TX
About this business
The Crossroads team is ready to help you start on your path to recovery from substance-use disorders. We specialize in medication-assisted treatment, and we are dedicated to providing the most accessible, convenient, comprehensive, and high-quality care available. We accept Medicaid, Medicare, and many commercial insurance plans at most of our centers. Your path to recovery begins here, and your success is our mission. Call us today to schedule a TeleVisit or an in-person appointment.
Location details
1510 S. Vine Ave, Tyler, TX, 75701, United States
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SAVED MY LIFE!!!!!!
Business response:
Hi, Tamara. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Needs better communication with clients about changes and expecting the clients to handle the changes immediately. For instance payment changes aren’t told in advance and then telling the clients either they pay without notice or they cannot dose. Counselors need to focus on a recovery plan and activities with the clients and not just drug test and dose.
Business response:
Thank you for providing your feedback and letting us know about this issue, Shayla. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Very nice treat you with respect
Business response:
Hi Celeste, thank you for submitting your review with us. We noticed that you left a 3-star review. We would like to get more information about your rating. You can contact our patient liaison in the 'CONTACT US' section of our website. Or you can reach out to our patient engagement center at 800-805-6989. Thank you again!
Always treated with respect by well trained staff.
Business response:
Hi, John. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
You did very well. Nice employees that take care of you. Very professional .I’m really glad I chose you
Business response:
Hi, Shelba. Thank you for taking the time to rate us!
You guys are amazing. Your staff is super helpful and super understanding!
Business response:
Hi, Kristi. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
It was great They don’t judge you.
Business response:
Hi, Mario. Thank you for taking the time to rate us!
Always willing to help with whatever your needs are. Everyone is very professional and I’ve been a patient for 18 months now. This facility always strives at making us feel welcomed. It’s been a lifesaver for me. Thank you very much.
Business response:
Hi, Elizabeth. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
My experience has been pleasing as long your doing what your supposed to, all runs smoothly.
Business response:
Hi, Lori. Thank you for taking the time to rate us!
Frequently asked questions about Crossroads of Tyler
How is Crossroads of Tyler rated?
Crossroads of Tyler has a 4.8 star rating with 159 reviews.
When is Crossroads of Tyler open?
Crossroads of Tyler is open now. It is open 24/7.