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Crossroads Treatment Centers

4.5

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Location details

200 E. Broad Street, Suite 300, Greenville, SC, 29601, United States

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4.519,630 reviews
SONJA F.'s profile image
SONJA F. 
3 years ago

I've been going here for a few years now. They've had a lot of change over since I started coming but there starting to work themselves out, that take insurance just like other Dr office and some insurance that don't take. Some of the employees seem like there always in a bad mood or maybe it's just where they've been dealing with rude, inpatient individuals but for the most part everyone in very nice and caring. Especially my therapist and Dr. Jacob and Dr. Roa, seem to genuinely care about my issues and my recovery and th... read more

Business response:

Hi, Sonja. Thank you for taking the time to rate us! 

LISA G.'s profile image
LISA G. 
3 years ago

Everyone in the office was very helpful and kind . 

Business response:

Hi, Lisa. Thank you for taking the time to rate us! 

NICHLOS V.'s profile image
NICHLOS V. 
3 years ago

The people were nice 

Business response:

Hi, Nichlos. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

DEANNA D.'s profile image
DEANNA D. 
3 years ago

Dr. Lengel is absolutely perfect. She treats me like a person not an addict. She remembers from month to month what is going on in my life. She is very caring and empathetic. I haven’t really had any bad experiences with any of the other Dr’s but i definitely prefer Dr. Lengel. She’s a beautiful person inside and out. 

Business response:

Hi, Deanna. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

KIA W.'s profile image
KIA W. 
3 years ago

Very nice staff Dr’s are always nice 

Business response:

Hi, Kia. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you. 

ANNA M.'s profile image
ANNA M. 
3 years ago

My latest visit was awesome. Everyone was friendly and efficient. I was in and out!!! Great job guys!! 

Business response:

Hi, Anna. Thank you for taking the time to rate us! 

JULIE A.'s profile image
JULIE A. 
3 years ago

I think the people in the office are great and very nice and professional however because the doctors aren’t in the system we can’t get our insurance to pay for our meds !! That’s hurts a lot of us 

Business response:

Thank you for providing your feedback and letting us know about this issue, Julie. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'll be happy to assist you. 

DANIEL W.'s profile image
DANIEL W. 
3 years ago

The service in the Grove City PA office had come a long way and has been much better. Now that the office is open weekly this helps spread out patient appointments and there is no delay. Crossroads takes feedback seriously and this shows how they strive to provide great service in every way. I dont have any negative feedback at this time. 

Business response:

Hi, Daniel. Thank you for taking the time to rate us! 

SONYA B.'s profile image
SONYA B. 
3 years ago

My appointment was 8:30-9:00. I did not see the doctor until well after 1030! I expect to be in and out of the center within an hour. There were two many people waiting for labs then waiting for doctor. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Sonya. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you. 

Frequently asked questions about Crossroads Treatment Centers

How is Crossroads Treatment Centers rated?

Crossroads Treatment Centers has a 4.5 star rating with 19,630 reviews. 

When is Crossroads Treatment Centers open?

Crossroads Treatment Centers is open now. It is open 24/7.