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Crystal Smiles

4.7

About this business

Location details

1412 Barnwell St, Columbia, SC, 29201, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7262 reviews
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C T.'s profile image
C T. 
a year ago

One star only because it started out only ok. Soon after starting, I was in her office seems like several times a month. I'm not even sure i needed all she suggested. I didn't start having issues until seekng her. she said I needed a root canal. I let her do it of course. She then said I need a crown. Over the course of of 3 or 4 whole years, she could not get the crown to stay on! It was never sealed right so I kept getting Infections. The very last one, I was in so much pain, it was shooting from my head down the back of ... read more

Business response:

We are sorry to hear about your negative experience at Crystal Smiles. We take all feedback seriously and will address your concerns with our team. Please contact us at (803) 256-2333 to discuss further. 

C T.'s profile image
C T. 
2 years ago

Started out ok. Soon after starting, she said I needed a root canal. I let her do it of course. She then said I need a crown. Over the course of of 3 or 4 whole years, she could not get the crown to stay on! It was never sealed right so I kept getting Infections. The very last one, I was in so much pain, it was shooting from my head down the back of my neck. She prescribed me Tylenol 3! I had to call back. I'm not a child. This pain is unbearable, I need something! She prescribed me steroids to help with something el... read more

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Anand 
10 years ago

Wow! Crystal Smiles billed our insurance company for several xrays because the girl taking them couldn't get it right Crystal had to come in and do it herself but they still billed for the bad attempts. My wife called them and questioned it and they said they would get back to her. She also called the insurance company to ask what to do. The insurance company called Crystal Smiles and questioned them while my wife was on hold...Crystal Smiles IMMEDIATELY called back while she was still on the phone with the insurance company... read more

Frequently asked questions about Crystal Smiles

How is Crystal Smiles rated?

Crystal Smiles has a 4.7 star rating with 262 reviews. 

When is Crystal Smiles open?

Crystal Smiles is open now. It will close at 5:00 p.m.