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CSI Collision Specialist - Houston, TX

4.9
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About this business

About CSI Collision Specialist At CSI Collision, we've worked hard to stay ahead of the curve in the collision repair industry. We take pride in our highly trained technicians who use the latest tools and equipment to deliver a top quality repair and the best customer service. We provide collision repair service to West Houston and surrounding areas. Our services & products include: Body Work & Paint 24-hr towing Paintless Dent Repair Mechanical Repairs free estimates, Frame Repair Glass Auto Detailing Fleet Work Plus, we w... read more

Location details

5138 Hwy 6, Houston, TX, 77084, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.92,711 reviews
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Cesar B.'s profile image
7 years ago

Update! So at first they did a horrible job but after going back a couple times they finally solved the issue the lady at the front desk however is very polite. The issue was that the workers are a bunch of slackers and they need to be straightened out the Manager apologized for the inconvenience and helped us out he cleaned the car for us and made it look like new, hopefully to Those who go to this location won't go through so much problems. Would I recommend someone close or a good friend of mine to go there absolutely not... read more

Jasmine P.'s profile image
Jasmine P. 
7 years ago

CSI is a great place to take your car for service. Roy is awesome when it comes to taking car of you and your vehicle... Plus he's cute lol thanks Roy for everything!!! My GMC Terrain looks awesome!!! 

Cheryl W.'s profile image
8 years ago

This place has come a long way from the last time that I needed them. They are obviously doing something correct. They sent me daily updates on the status of my vehicle. Keep up the good work. Thanks again 

rmc0322's profile image
12 years ago

Why can't I give 10 starts...I don't think that 5 is enough! I was a wreck to say the least after I had gotten in my wreck. I did not know the first thing of what I was going to do. I just knew that I needed help and within 10 minutes of being in the wreck Jersey Mike showed up and talked to me and calmed me down. I was so confused and I did not understand how a teenager that was uninsured (he hit me) could just not care about the damage he had done to my vehicle. Jersey stayed with me until the police showed up as well as m... read more

drew.walsh's profile image
drew.walsh 
12 years ago

It has been awhile since I needed their services and WOW!!!!! how they have changed.... Beautiful facility. Like always the work was completed perfectly and fast. Keep up the good work 

bobjohnnsonmsn's profile image
bobjohnnsonmsn 
13 years ago

Thanks to Lonnie, Robert and John My car looks better than the day I bought it. I came in and they have Hertz right there and I was give the red carpet treatment Thankl you Robert, John, Lonnie, Carlos the whole crew. 

bryan11tt's profile image
13 years ago

I had an accident and a few week ago.The staff was helpful and friendly. They made the situation easlier. I would recommed Bear Creek Collision Specialist to anyone. 

superwoman2010's profile image
superwoman2010 
14 years ago

As a woman it is hard to find people in the auto industry that you can trust. For years I have lived in the Bear Creek area of Houston and have seen Bear Creek CSI but never had to use their services. Well, when I did repairs I am glad that I used Bear Creek CSI. The repair process was so quick and easy. The manager spent a lot of time with me explaining things and made me feel like I was valued. One of their bodymen helped fix my broken glove compartment as it was not related to the accident for free. I will definitely use ... read more

cnoone1's profile image
14 years ago

I was recently in an auto collison and dealing with other person's insurance was a nightmare, but CSI made a bad situation better. Customer service is top notch. I never once had to call to inquire about the status of my repairs. CSI called me almost daily to update me and handled everything with the insurance company. They gave me an estimate of time for the work and finished ahead of schedule. The work was perfect. My truck suffered a t-bone collison and I could not find anything on the truck that wasn't replaced or repair... read more

Frequently asked questions about CSI Collision Specialist

How is CSI Collision Specialist rated?

CSI Collision Specialist has a 4.9 star rating with 2,711 reviews. 

When is CSI Collision Specialist open?

CSI Collision Specialist is closed now. It will open tomorrow at 8:00 a.m. 

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