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CST Spark Inc.
- Financial Services
- Ontario, ON
About this business
Location details
2235 Sheppard Ave E Suite 1600, North York,, Ontario, ON, M2J 5B4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Had an account with them told me a whole.bunch of misleading information until I did my research. CST charges very high upfront fees, so most early payments go toward fees instead of savings. If you cancel early, you receive much less back. They mislead about how banks are worse but A better option is opening a regular RESP at your bank (TD, RBC, Scotiabank, etc.) or a low-fee provider like Questrade or Wealthsimple. They offer the same government grants with lower fees and more flexibility, less restrictions.
Business response:
Hi Jerry, Thanks for sharing your thoughts, fees matter, and we believe in being upfront. CST Savings offers a Group RESP (Scholarship Trust Plan), which includes front-end fees. These cover plan management and support, and here’s the advantage: when your plan reaches maturity, you get 50% of those fees back as a loyalty bonus, and we’re the only RESP provider in Canada offering this benefit. Our plan also provides pooled savings benefits, professional management, and all the same government grants. If you’d like a clear bre... read more
Getting paranoid. Im a part of this Resp program. I had embark barking up my tree to transfer me to them from spark. Looking into embark led me down a scam rabbit hole where the only useful comments, we're by those who got screwed over as they didnt post just based off making their accounts. They came BACK and posted their after experience with withdrawals. I decided to do the same with cst spark to see if I was safe to leave my money in thier hands. At first it was seeming good, then I found birds eye reviews. Most of the 4... read more
l have tried to contact CST spark for the past week and left messages no body bothered to respond to my calls and messages.very bad customer service. I don’t recommend CST Spark at all.
Business response:
Thank you for posting a review and we’re sorry to hear that your experience wasn’t positive with us. Every customer at CST Spark is important to us and we would like the opportunity to make this right for you. Our Customer Care team will contact you within 24 hours. In the meantime, please do not hesitate to reach out to us via email at care@cstspark.ca. Again, thank you for the feedback and our sincerest apologies for the inconvenience this has caused.
Frequently asked questions about CST Spark Inc.
How is CST Spark Inc. rated?
CST Spark Inc. has a 4.4 star rating with 196 reviews.
When is CST Spark Inc. open?
CST Spark Inc. is closed now. It will open tomorrow at 9:00 a.m.