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Cue Galatyn Station Apartments
- Apartments
- Richardson, TX
About this business
Location details
2305 Plaza Blvd, Richardson, TX, 75082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter The location is great and the units are nice. However, management is usually unavailable, amenities are sometimes available, garage gate is always broken, your vehicle might get damaged or broken into. Living here is not worth the rent rate being charged.
Business response:
Hi - Thank you for the review; feedback is always appreciated, so that our team is aware of areas of improvement. I would love to jump on a call with you to further discuss your concerns. Please contact me at 972.235.4000. - Cristina Guia/Community Manager
Verified Renter The Cue apartment was a nice stay at first and now it all went terrible. The doors aren’t locked and the code box doesn’t work anymore and most times the fobs to get inside don’t work and for the garage also. The place is always dirty now and they just let the place go to a fail in all sadly. We pay a high amount of money to get the luxury and it’s not anymore. It’s always stinks and bugs all over in the 2nd building. It’s not safe anymore because anyone can get in. So think before moving here.
Stay Away. Unfortunately, this property has been in a severe decline over the past 6 months. There was a management change in the middle of my second year living here, and it’s been a nightmare ever since. Our package lockers have been vandalized, my packages opened and stolen more than once. I found this out after calling the office myself, and I was THEN informed that a resident brought in my empty package box with no contents inside. There’s trash EVERYWHERE, and you’re lucky to get a response from management about anythi... read more
Business response:
Hello Jaida, Thank you for taking the time to review Cue Galatyn Station. We've heard your thoughts on the trash issue and it is a priority of ours, so we've recently added another maintenance technician to help clean the community. We understand package delivery is important to our residents, so in the coming weeks we will be offering a new service, allowing residents to take control of the way their packages get delivered. Cue Galatyn Station is a Non-Smoking Community and would appreciate any feedback of who may be smokin... read more
Don’t move here! PLEASE take the time to read this review before signing a lease it will save you so much time and drama. I have lived at this property for two years and I have rapidly watched the property decline. There was a new management that took over the property in the middle of my lease and things have gone down hill ever since. There is constant trash left in the garage, the amenities aren't available and they still charge you for it, I have had a package stolen for the package room (nothing was done), I can hear my... read more
Business response:
Hello Jazmine, Thank you for taking the time to review Cue Galatyn Station. We know that cleanliness is very important to all residents and team members, so we've recently added a new maintenance team member to help keep Cue looking pristine. The amenities were closed for a short time, only due to repairs that were necessary in order to keep the fitness center open. As you know per our community email, all amenities are back open. We understand the frustration of dealing with carriers and where they leave packages or losing ... read more
Verified Renter I have lived in apartments for 18 years. This is by far the worst experience. Everything from management, quality of building, communication, neighbor interaction. This is supposed to be considered luxury living. Being the first residents in our apartment, I wish someone could have warned me. So I'll try to warn others.
Verified Renter I have lived at the Cue for about a year now. I have seen the ups and downs of the property. However, the property is declining. I have renewed my lease for another year but dont plan on renewing again.
Worst place ever Stay away because I am having issues with late fees that the property caused The second building does not have parking after 9 pm… like seriously I live here
Business response:
Hello Flor, Thank you for taking the time to review Cue Galatyn Station. We understand that late fees are an obligation of the contract, but if there is an error on our part we will correct it. Also, as Cue Galaytn Station is a two building mid-rise, we do have two parking garages that you are more than welcome to park in. The 3rd floor offers the sky bridge, so you can walk to your building without having to go outside. Please feel free to contact the community manager for any concerns or questions. Thank you, The Cue Galat... read more
PLEASE DO NOT MOVE IN I am having the worst experience with Cue… I have late fees because I transferred units and they kept my deposit and said they were going to mail me a check.. after two months of no one reaching out I have a $700 dollar balance… when I call no one ever picks up…when I ask why I had a balance they said they would call back and never did. What happened was the deposit went towards my transfer unit when they told me I was going to get a check and I have proof… second they took money from my deposit and now... read more
don’t fall for Amenities This apartment has good amenities?? but that excitement doesn’t long last. Management is very strict on closing them very early even though they tell u they are open till 12 pm before you sign the lease.If you dream of having a good weekend night in the swimming pool area or play pool, you have to do that by 10 pm.only gym is opened 24 hours because management for sure knows no one uses it. Most of the other apartments in the area has equal amenities and open until late hours (at least the pool table... read more
Business response:
Thank you for choosing Cue Galatyn Station as your home. We greatly apologize that you were not made aware of the opening hours of our amenities when you leased; we would like to share why the hours of operation are not later. The primary reason people choose Cue Galatyn Station is because it is a professional and quieter environment compared to some of the other communities you point out. Yes, our amenities are superb but what’s even more desirable is the community is quieter than others. We have been able to achieve this ... read more
Frequently asked questions about Cue Galatyn Station Apartments
How is Cue Galatyn Station Apartments rated?
Cue Galatyn Station Apartments has a 3.9 star rating with 332 reviews.
When is Cue Galatyn Station Apartments open?
Cue Galatyn Station Apartments is closed now. It will open at 9:00 a.m.