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Currie's Furniture
- Retail
- Traverse City, MI
About this business
Location details
2668 M-37 S., Traverse City, MI, 49685, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedWe bought our sofa and loveseat just over a year ago. We discovered that there was a spring sticking out somewhere causing our cushions to tear in the back. Our warranty covers this! Curries made it simple with sending me a link where I could upload pictures. They do all the work with the manufacturer to make sure our couch is fixed. I sent an email and then got impatient after a few days and emailed again, all irritated because I hadn’t heard back yet. Whomever answers those emails responded right away with such a kind and... read more
http://www.myfurnitureforum.com/showthread.php?250-The-Truth-Behind-Amish-Furniture
Stopped in looking to update a few things for my cottage. As soon as I said it was for my cottage in Glen Arbor, Mr. Crandall seemed much more interested in in helping. I guess he must have thought I was full of money ripe for the taking. So damn pushy and mansplaining. Ugh.
Not happy with our couch, pleather stinks, right before we left the clerk wanted to staple our paperwork together and that's after we paid for the couch and at that time he also put a lovely little sticker on the paperwork saying it was a garage sale item, and I never saw a garage sale card on it,wife called about what to do about the smell, sales clerk said it should not be that smelly, and laughs well this couch is unacceptable the smell is horrible and I can't even relax in my living room, wife cleaned it four times and... read more
Business response:
Eva Jean we received your review. Please contact us at service@curriesfurniture.com or call us to direct at 231-943-8570 and ask to speak to our service manager. It appears you have had a bad experience with our services and we would like to speak to you directly about whatever it is. Please let us know how we can help as we work hard to ensure that every customer taken care of. Thank you for your help.
Aaron Crandall was great to work with! Very personable and shared on dead! Would definitely ask for him the next time I visit! Thanks for a great experience so far!
Stopped in to shop for a sofa sectional...salesman was rude, short, not helpful and disregarded my questions abruptly...will never return...customer service can and WILL make or break a business...
Business response:
Darcy as a locally owned and family operated store we work hard to provide the best service possible to each and every customer that we work with. I am sorry that you did not have that experience. If there is anything that we can be of assistance with to make the situation better please message us or call and speak to our store manager at 231-943-8570.
I am SO disappointed in this local business. We purchased a Broyhill sofa that arrived in October of 2015. During delivery I was inspecting it and noticed the stitching looked bad. The delivery guy said it wasn't uncommon to see that and it should be fine but he made a note on my receipt in-case their were future problems. I should have sent it back right then and there. It's been a little over a year and the fabric has pilled terribly (Currie's told me to get a fabric shaver. Good times SHAVING my couch let me tell you), an... read more
Business response:
We offered to complete repairs for your sofa at a discounted rate. We offer one year free service on your purchase. The damage that you experienced was after the sofa was in your home for over a year. Message us and we would be happy to schedule a service appointment.
people are horriable the guy steve people are claiming is so great is bs he told me furniture was amish made in wisconsin its not.....its from indonesasia or other countries and assembled in wisconsin ive called with nurmerious problems with my bar stool's had it fixed twice and everytime the same things happen nuts and bolts fall off i ask for the owner no one is available everytime then i called yesterday wondering were my parts were and this ladie name karry or watever hung up on me and called me an asshole very unproffes... read more
Business response:
This person is an uninformed person that has been harassing our staff and this review is false. We have offered to fix his furniture which they broke from abuse. Nobody said it was Amish made. We take care of all of our customers problems. When we attempted to contact you to fix them your phone was disconnected. Then you called and was abusive to our staff and the owners. We will not let anyone abuse our staff that way. Hopefully you have better luck from someone else.
Frequently asked questions about Currie's Furniture
How is Currie's Furniture rated?
Currie's Furniture has a 4.8 star rating with 977 reviews.
When is Currie's Furniture open?
Currie's Furniture is closed now. It will open tomorrow at 10:00 a.m.