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| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ordered a part in chrome, but they were out of stock. The customer rep emailed me about the time frame for shipping the product. I asked for a different color and it was shipped the same day. Finally a customer-oriented company!
Everyone was nice & accommodating. New plasma rod was replaced and works perfect, TY!
Excellent customer service. Larry had the patience and knowledge to figure out my issues and sent me down the right path.
You guys did a great job
Your product is excellent your free shipping sucks took 10 days to get my package I I normally get any package in three or four days from anywhere I sent an email complaining nobody cared
Business response:
Hello Dennis! Thank you for providing us with some helpful feedback! We do have a policy to return all customer calls/emails before the end of day. Because that wasn't your experience, I first wanted to provide you with my email address directly (erin@customdynamics.com). I will also look into where your email might have been sent; do you recall which email address you sent the message to? For future orders, to receive them faster, you might want to select one of the other shipping methods we offer; UPS ground, 3 day, 2 d... read more
Excellent Customer Service. Very detailed. Products also are top quality. Love it. Thanks to Claire
I needed a special part of an integrated led light bar. I asked for some informations and got an answer very quickly. The part was posted on 07/27, and received on 08/03 here in France ! Just perfect !
As a shop owner,and customers bringing the wrong parts,Alex was a great help for tech support,got me out of a bind fast, highly recommend,thanks!
Superb personal customer service
Custom Dynamics has a 4.9 star rating with 3,868 reviews.
Custom Dynamics is open now. It will close at 5:30 p.m.