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Custom Offsets
- Auto Parts & Supplies
- Wrightstown, WI
About this business
Custom Offsets is an online retailer of truck wheels, tires, suspension, accessories, and performance parts. It offers customers a convenient shopping experience, high-quality products, and excellent customer service, making it a popular choice among truck owners.
Location details
401 County Rd U, Wrightstown, WI, 54180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Sent the wrong lift kit for my truck after speaking with a rep to make sure the lift kit would work with my specific vehicle and had to end up modifying the exhaust system to make it work. Purchased rim and tires as well and those were great. I specifically called customer service in hopes to eliminate any potential issues like this but didn’t seem to work.
Fantastic experience! Super fast shipping and great options!
Business response:
Hi, Joe. We must have done something right to get such a good rating from you. We really appreciate you taking the time!
Extremely fast shipping, ordered Friday at noon and got it next day.
Business response:
Hi, Leibin. Thanks for taking the time to share your positive experience. We truly appreciate it!
excellent phone support. got what i needed and wheels arrived in a few days. super happy
Business response:
Hi, Marc. We are thrilled to learn that you had a positive experience with us!
Will definitely use Custom Offset again. Great selection of product. Fast delivery.
Business response:
Hi, Josh. Thank you so much for leaving us a stellar review!
I ordered wheels and tires. Overall a good experience with Custom Offsets. Turn around between order and delivery was quick. I did ding a star for the centering rings. I received 2 different brands of centering rings so I assume one came with the wheels themselves and the other from the page just before checkout saying that centering rings are required. I’m not sure if they are included with all wheels but if they are included there shouldn’t be any reason they should be almost forcing you to buy something that’s already pro... read more
Business response:
Hi, Nick. Your feedback is highly appreciated. Thank you for the review!
Best experience! I purchased a new set of tires online after business hours. They turned out to be out-of-stock. I wasn’t too surprised because they were out-of-stock absolutely everywhere in stores and online. I had an actual person from the warehouse call me the following morning to explain the situation and help me pick out another set of tires. Together with Sales, they were able to give me a great deal and even ship out the tires the same day!!! I am very impressed with their customer service. Tires were delivered as pr... read more
Business response:
Hi, Roman. We appreciate the kind words and are glad we could provide you with a positive experience!
Took a while to get my wheels but the price was right and they came one wheel, then another a week later then a few days after that the other two came. They look great though I will be putting them on my truck tomorrow can’t wait.
Business response:
Hi, Michael. Thank you so much for rating your experience with us so highly!
Overall pleased with the order everything come quickly and sooner then expected and package very well my jeep rides like a dream thanks custom offsets
Business response:
Hi, Amanda. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
Frequently asked questions about Custom Offsets
How is Custom Offsets rated?
Custom Offsets has a 4.9 star rating with 24,326 reviews.
When is Custom Offsets open?
Custom Offsets is closed now. It will open on Monday at 9:00 a.m.