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DaBella
- Contractors
- Minneapolis, MN
About this business
Location details
10405 6th ave N, Ste. 210, Minneapolis, MN, 55441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There was a total lack of communication. Project was two months overdue. We had to have areas redone and porches leaked with the first rain.
Never did receive the Life Time warranty in writing as a promise.
The subcontractor installers were great but their customer service sucks.
Business response:
"Hi there! We really appreciate your feedback, and have taken it to our customer care manager for review. If you have any questions or concerns or would like to talk with a member of our team to further discuss this, please give us a call. Have a great day!"
DaBella's name is on our contract. However, a family of well-meaning Hondurans, only one of which could speak some English, did the work. The roof looked ok, until I started to look closely at the workmanship. Our chimney is damaged, there are places (looking at the roof) in the upstairs you can see daylight, the skylight was poorly installed, twice, there are places where the metal trim on the porch roof is not nailed down (I have pictures, it fell off), the new sheathing should be inspected by DaBella for missed alignment ... read more
Left nails everywhere and performed horrible clean-up. Made tons of false promises never use again also 2 years later and still finding nails my best friend has her roof done by another company and they did a complete clean up with no nails left behind.
Business response:
"We do our best to leave no trace despite the area being a construction zone at one point. Thank you for that feedback and we hope you enjoy your new roof."
The customer service was horrible. Not real happy with the looks. The Valley flashing was not installed correctly have to have them come out and they cut it with tin snips didn't look good. Also in the front of my house when it rains the water skips right over the rain gutter onto my porch and then floods my garage with all the extra rain that should be going in the gutter.
Business response:
"Our goal is to have every installation go as easily as possible for our customers. With any home improvement project there is a chance for the unexpected to happen. When that does we work with you to find a solution. We'll have our general manager contact you to see what our options are. Thank you for your feedback."
Don t go here unless you love extreme high pressure sales, with something less than clear, accurate and forthcoming information, high quality roofing (contracted out), but at extremely exorbitant prices and customer service which is intermittently great and non-existent. I got ripped off. I m screwed. Don t do what I did. Go with someone else.
Dabella made a hard sell with siding job. Was unable to speak with agent after the deal was sealed. Received materials 1+ months before agreed date with no advisory phone call. Same with work start. Did not receive the color of siding we had ordered but went with it anyway. The sub who did the actual siding work (Cabrera Construction) was excellent. Great work, great crew!
I hired them to put a deposit, got financing and was waiting for start and 3 weeks later they just sent me my deposit back. No note of why they gave me run around when I called. Then they stopped taking calls. My financing was still active 2 months later and I had to inform the bank the job was never done. They never even told me they canceled the job or why. Very unprofessional. Also leaving my credit looking like I had just spent over 6000 on a project.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.5 star rating with 1,914 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.