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DaBella
- Contractors
- Bozeman, MT
About this business
Location details
2023 Stadium Dr, STE 1D, Bozeman, MT, 59715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Miss represented by entire process. work done in repairs. time. financing, No contractor. No work order in place. All was not done as presented. Many issues with all. Hope the roof put on was the one we talked about for 4 hours???
These people are very slick in their sales techniques. I actually paid a considerable amount more to do my roof with this company because of their supposed high ratings as a roof installer with GAF, the manufacturer. What I didn't realize was that days after signing the contract, I was contacted by a third party who actually was hired by Reve to do the work. While I feel that the work itself was adequate, I felt very much duped by Reve for claiming that their company was the only one in Idaho rated highly by GAF. I had ... read more
THEY WERE UNORGANIZED AND UNRESPONSIVE TO INQUIRES . It took a number of phone calls to finally just to get them to acknowledge that they had my job. After over four weeks the got around to measuring the roof after my demanding the do something.
Business response:
"Congratulations on your brand new roof! While we apologize for the frustration you had with our standard operating procedures, please be assured that our procedures are in place to best serve our customers. At the time of your initial call, your contract had not yet been released to the production department, and therefore they did not have record of it at the time. And as our install team were calling the "best number to call" as requested on the contract, they had been speaking to your spouse with the updates. Also, as yo... read more
Get other estimates first! High pressure sales tactic used (fell for it), a second estimate after signing with DaBella, was 30% less than my cost using the same product, warranty etc., a difference of $4,200. I also have tar stains on my siding from the roof removal that I will need to remove, plus I spent a couple hours cleaning up roof staples from my driveway and street so my neighbors and myself wouldn't get flat tires; these were supposed to be collected by the contractor with a magnet.
I think the price was high and their meeting for an estimate was very long.
Business response:
"Thank you for the review and for the opportunity to have met with you. On every consultation we do present our fair market asking price that we do not and will not apologize for on the quality products and warranties we offer, as we do not provide products typically used for short term investments or flipping homes. We also understand that our estimates do take longer than most. We want all of our customers to have a great experience and the opportunity to learn more about our company, the differences we provide, along with... read more
Salesman Monty was a great guy and took his time to talk with us. Salesman Steve is NOT welcomed at our home he is rude and very pushy trying to get us to sign up for work to be done on our home
The salesmen were great, but what they promised was not accomplished. Work was left unfinished and when I called, my calls were not returned. I was told that for any unused materials, I would be credited for - there were at least 6 sheets of plywood not used. I should say here, that it was not a good grade of plywood, at that. It split and there were holes in it. I just am very disappointed in the whole experience. I am 80 years old. Thank goodness I have a kind neighbor who can fix the mess they left - big gaps in the overh... read more
Business response:
"Hello Margaret, We are still working fervently to resolve all your concerns. The installer did not respond as he is no longer part of the installation team. We appreciate your patience as we work as quickly as possible to satisfy you, our valued customer. Thank you. Quality Control | DaBella Exteriors LLC" Read more
Make sure to get other bids first. Huge BS factor, high pressure sales. We were told other roofers were 7 months out and DaBella was a month out. The roofers were here in 2 weeks. Very good. We Were told the job would be monitored by DaBella, it wasn't. We paid top dollar and expected the company would provide quality. The two roofers did speak English pretty good and were hard working. The day after the job was done a rep from DaBella called to say she was picking up the check. We told her we had a couple of issues we ... read more
Business response:
"Hello Gary, We take all reviews and feedback very seriously, especially our President, and we want to sincerely apologize for the experience you had after the roofing project, as well as for the misunderstanding our sales rep caused regarding what would happen during the roofing project. Unfortunately it is not possible at this time to have a representative on every job site at all times, but please be assured you received a high quality roof with an unbeatable warranty that is triple backed. If you still have any questions... read more
Be careful that you get everything in writing from the sales pitch or they will get away with doing much less. They tried to get me to pay an extra $1600 for skylights that were in the contract to replace! I put a nail though my foot after they left as they did not use the metal detector they promised, I found 50 more nails after an hour of scouring the front yard! When the skylights were eventually installed they were too big so they placed them over the old framing and sealed them on that way. Just crap. Hopefully the roof... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.6 star rating with 817 reviews.
When is DaBella open?
DaBella is closed now. It will open tomorrow at 7:00 a.m.