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DaBella
- Contractors
- Cheyenne, WY
About this business
Location details
4000 Airport Pkwy W, Cheyenne, WY, 82001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast,efficient,did everything they said they would
Excellent work!
The initial insulation was good the rough looks great but they're follow up sucks there's some things that they did wrong that need to be fixed and it's been a week since they finished and they have yet to come back and fix any of it plus there's a pile of gutters in my front yard that have been waiting to be picked up for a week so I can't give them a very good rating until they get the job totally done
There was a total lack of communication. Project was two months overdue. We had to have areas redone and porches leaked with the first rain.
Never did receive the Life Time warranty in writing as a promise.
The subcontractor installers were great but their customer service sucks.
Business response:
"Hi there! We really appreciate your feedback, and have taken it to our customer care manager for review. If you have any questions or concerns or would like to talk with a member of our team to further discuss this, please give us a call. Have a great day!"
DaBella's name is on our contract. However, a family of well-meaning Hondurans, only one of which could speak some English, did the work. The roof looked ok, until I started to look closely at the workmanship. Our chimney is damaged, there are places (looking at the roof) in the upstairs you can see daylight, the skylight was poorly installed, twice, there are places where the metal trim on the porch roof is not nailed down (I have pictures, it fell off), the new sheathing should be inspected by DaBella for missed alignment ... read more
Left nails everywhere and performed horrible clean-up. Made tons of false promises never use again also 2 years later and still finding nails my best friend has her roof done by another company and they did a complete clean up with no nails left behind.
Business response:
"We do our best to leave no trace despite the area being a construction zone at one point. Thank you for that feedback and we hope you enjoy your new roof."
The customer service was horrible. Not real happy with the looks. The Valley flashing was not installed correctly have to have them come out and they cut it with tin snips didn't look good. Also in the front of my house when it rains the water skips right over the rain gutter onto my porch and then floods my garage with all the extra rain that should be going in the gutter.
Business response:
"Our goal is to have every installation go as easily as possible for our customers. With any home improvement project there is a chance for the unexpected to happen. When that does we work with you to find a solution. We'll have our general manager contact you to see what our options are. Thank you for your feedback."
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.5 star rating with 1,089 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.