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4900 13th ave S, Ste 28, Fargo, ND, 58103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The salesmen were great, but what they promised was not accomplished. Work was left unfinished and when I called, my calls were not returned. I was told that for any unused materials, I would be credited for - there were at least 6 sheets of plywood not used. I should say here, that it was not a good grade of plywood, at that. It split and there were holes in it. I just am very disappointed in the whole experience. I am 80 years old. Thank goodness I have a kind neighbor who can fix the mess they left - big gaps in the overh... read more
Business response:
"Hello Margaret, We are still working fervently to resolve all your concerns. The installer did not respond as he is no longer part of the installation team. We appreciate your patience as we work as quickly as possible to satisfy you, our valued customer. Thank you. Quality Control | DaBella Exteriors LLC"
Be careful that you get everything in writing from the sales pitch or they will get away with doing much less. They tried to get me to pay an extra $1600 for skylights that were in the contract to replace! I put a nail though my foot after they left as they did not use the metal detector they promised, I found 50 more nails after an hour of scouring the front yard! When the skylights were eventually installed they were too big so they placed them over the old framing and sealed them on that way. Just crap. Hopefully the roof... read more
The installers were terrible! Was told the job would be done in a day , 2 at the most. They started the first day doing the tear off...tore off my back porch roof that wasn't suppose to come off {only 2 months old} .They did replace it but also broke my front porch roof but refused to do anything about it. Installer was witnessed urinating in front yard and another smoking and putting his cigarettes out on the new roof and leaving the butts there {3}, The salesmen were nice and polite, but never did a follow up on the w... read more
Communication was lacking thru out this process. However we are satisfied with the end result.
They lied about delivery of the product
Do use DaBella, they are 2 to 3 times what others would charge. The material and warranty is good but for the money, I would look somewhere else. They did not do a good inspection and the additional work was also very expensive. DaBella usually outsources their work and my roofers were not professional, and cause some damage to my property. DaBella does not care about customer service in my opinion, its all about the money. Try somewhere else.
The salesman that visited and evaluated the site was very friendly. I heard promises of the best roofers in the business with only prevailing wage roofers used for the installation. The bid was high but I accepted because of the quality of labor. After getting my money I was called a week later to schedule the install. Materials did not show up on time, roofers did not show up on time or speak english. On top of that I don't believe the correct shingles were actually installed! This was expensive and I expected better, ... read more
Excellent customer service and follow-up on any questions or concerns. The roofers completed the job on time and left the area clean. We love how the color coordinates with the rest of the house and are very pleased with the texture of the roof itself. We chose Timberline HD - Barkwood asphalt shingles.
Excellent crew, excellent workmanship.
DaBella has a 4.6 star rating with 1,246 reviews.
DaBella is closed now. It will open at 7:00 a.m.