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454 Moore Lane, Unit 3, Billings, MT, 59101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Jon and Jacob make a great team and did a wonderful job of presenting the products and options. They were informative, confident in their knowledge, and best of all they were not pushy. We originally had them measure some windows just to get a quote with no intention of purchasing at this time. We may not have ended up purchasing those particular windows. However replacing our french doors with a sliding glass door came up in conversation and they were able to work out doing it and one other window for an amount we could jus... read more
Business response:
Hi Scott! Wow, thank you for this great review on our team! We are looking forward to working with you, have a good day!
They are predators!!!!!!!!!!!!!!!!!!!!!!!!!
Business response:
We regret hearing that we did not meet your expectations, Laverne. Our team is here to listen and understand, so please give us a call at (855) 322-3552, option 1. We’d appreciate the chance to find a way to remedy your concerns.
This company does have a Billings office but does no actual work, they hire the local talent anyway. It starts with a high pressure salesman who continued her pitch even after I told them I just wanted a quote-several times! I finely told her that we must have some sort of a communication problem because she would not relent. I then finally told her to leave.
Business response:
We appreciate you taking the time to share your experience. DaBella is a home improvement company with dedicated installation crews who are certified, trained, and held to the highest standards of workmanship and manufacturer compliance. Every project is overseen through our internal systems to ensure consistency, accountability, and quality from start to finish. It’s common for homeowners to request quotes with minimal discussion, but because home improvement projects involve many variables such as materials, warranties, i... read more
Ya know the windows are great with in reason but delivery of services we spoke about not so much. If you pay $44,000 for windows there is an expectation that things are done as spoke. The company was called and they said read the contract and what we were sent from them vs what we were told when we signed the original contract were significantly different and about a 15,000-20000 dollar difference in charge. It was claimed by the contractor that due to the age of our house some of things we signed for were impossible. But co... read more
Business response:
We apologize for any convenience. Please contact us at 855-322-3552 and option 1 to discuss your concerns. Your feedback is important.
I can only recommend NOT using this company for Windows! The sales people make promises they can't keep, the installers do not put in the effort to actually do the job right and customer service is nonexistent. They pretend to care until they have their money and then they don't return calls or answer the phone. They promised to fix all their mistakes and never did. Go somewhere else to do business....actually RUN far away from this company!
Business response:
We appreciate you bringing your concerns to our attention. Your concerns are very important to us, and we would love to address them. Please reach out to our service team at 855-322-3552 opt 1. We look forward to connecting with you.
Left a bathroom remodel job without completion and there's leaks everywhere!!!
Business response:
Thank you for this information. We need to resolve this - would you please send photos of the location of the leak(s) so that we can get this fixed for you? The email is customerservice@dabella.us
We had siding and windows replaced by Dabella. Our experience has been awful. The contractors did not replace the sheeting when they did our siding, so we have brand new Hardie board siding with thirty year old underlayment. I’m sure this would affect the hardie board warranty. Our windows were left open with insulation hanging out for months. We had to threaten attorney action just to get them to come finish our job. We were promised a check for poor installation and have yet to receive it. It was sent to the “wrong a... read more
So, in July, we had new windows installed. The contractors did a poor job with the trim on the inside of our main living room. The installer then pressured my wife to sign a satisfaction survey despite not being satisfied and told her he would be back to make it right. All while I wasn't there to tell him no. Since then, I have been back and forth for 6 months, trying to get them to come back and finish the job. Every time I actually get hold of someone, I'm promised, next week. We'll it's almost end of the year, they are pr... read more
Dabella is a shady company to do business with if they knock on your door offering “free” inspections save your time and always say no if they ever give you a quote make sure to get a second opinion they are crazy expensive compared to any local competitors also very misleading. Dabella will always knock 30% off their price if you demand it but even then they tend to be thousands of dollars more than any other companies in the area. Don’t blame the sales reps they are a reflection of upper management
Business response:
Thank you for your honest and well-written feedback, Mr. Burroughs. DaBella always appreciates the chance to hear from our neighbors about any pricing concerns they might have. We proudly offer the highest quality, American made materials for all our projects, and our pricing reflects that. Of course, everyone has the option to go with a supplier that offers meretricious material. That’s what a free market is all about. It’s simply a matter of what level of durability and peace of mind is acceptable for the individual... read more
DaBella has a 4.4 star rating with 432 reviews.
DaBella is closed now. It will open tomorrow at 8:00 a.m.