This profile has been claimed by the business owner or representative.
116 Westminster Pike, Suite 108-110, Reisterstown, MD, 21136, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
My experience was great because of Dan Woods. From the beginning to the end. He was so thoughtful and knowledgeable Take in mind. I am a Senior Citizen with no no knowledge of a computer. He helped me and helped me. The underwriter was not very friendly. But, Don made up for it. He was AMAZING to work with. THANK YOU DON FOR YOUR HELP AND SERVICE
Business response:
Thank you so much for your wonderful review, Diane. It was truly my pleasure to assist you throughout the process. I'm glad that my knowledge and assistance were beneficial to you. I understand how challenging it can be to navigate through these processes, especially without much computer knowledge. Please know, your feedback about the underwriter will be taken into account as we always strive for customer satisfaction. I'm delighted that I could make up for it. It was wonderful working with you too. Thank you once again for... read more
Verified by Mutual of Omaha Mortgage
This is my second time working with Daniel and I would most definitely use him again.
Business response:
I'm thrilled that you chose to work with me again, Susan. Your continued trust in me and Mutual of Omaha Mortgage is greatly appreciated. I look forward to the possibility of assisting you in the future. Thank you for the high rating and positive review. - Daniel Woods
Verified by Mutual of Omaha Mortgage
Daniel was very responsive to my questions. And the whole process went fast from application to close in 2 to 3 weeks.
Business response:
I'm thrilled to hear about your positive experience, Tammy. It was a pleasure to assist you with your mortgage application at Mutual of Omaha Mortgage. Your satisfaction is my highest priority, so I'm glad I could make the process quick and efficient for you. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thank you for your 5-Star review.
Verified by Mutual of Omaha Mortgage
Better communication between the people who send paperwork to the notary to insure it was received. Either by phone call or return receipt on the email.
Business response:
Thank you for taking the time to leave a review, Steven. I appreciate your feedback and totally understand your point regarding communication. Ensuring that all necessary paperwork is received in a timely manner is crucial, and I agree that a return receipt or phone call could be beneficial. I'll make sure to take this suggestion on board and implement it in our future operations. Thank you again for your feedback and for choosing Mutual of Omaha Mortgage. Have a great day! - Daniel Woods
Verified by Mutual of Omaha Mortgage
Daniel was readily available for any questions I had, even when they were during weekends or after 5.
Business response:
I'm truly glad to hear that you had a positive experience, Antoine! Ensuring that I'm available to answer your questions, regardless of the time or day, is something I believe is key to providing great service. Thank you for your kind words and high rating. Your feedback is much appreciated.
Verified by Mutual of Omaha Mortgage
Daniel was very knowledgeable and helped me though the whole process.
Business response:
I'm so pleased to hear that you found our process to be helpful, Elizabeth. Your feedback is much appreciated and I'm glad I could assist. If you have any other questions in the future, don't hesitate to reach out. Thank you very much for choosing Mutual of Omaha Mortgage and for the stellar 5-star rating! - Daniel Woods.
Verified by Mutual of Omaha Mortgage
My interactions with Daniel were great. He was available, listened, was receptive and able to get what I needed done. It was not that way with other members of the this process. It felt like he wasn’t just trying to push me through.
Business response:
I'm thrilled to hear that our interactions were beneficial for you, Kathleen. I aim to provide clear and efficient service, and it's rewarding to know that I was able to meet your needs. I'm sorry to hear about the difficulties you encountered elsewhere in the process. Your feedback is valuable and will be used to improve the overall experience at Mutual of Omaha Mortgage. Thank you for taking your time to leave a review and for the 5-star rating. It was a pleasure working with you. - Daniel Woods
Verified by Mutual of Omaha Mortgage
He explained things in detail including how to pay lump sum back and have it recast
Business response:
I'm glad to hear you found our discussion informative, Lisa. Understanding options like lump sum payments and loan recasting is crucial to making the best decisions for your financial future. Helping you navigate these choices is part of my commitment here at Mutual of Omaha Mortgage. I appreciate your stellar rating and am here if you have any more questions or need further assistance.
Verified by Mutual of Omaha Mortgage
The communication !! I didn’t have many questions because Dan was very thorough as well as Lisa. Thank you, talk to you again in 8 months.
Business response:
Happy to hear that you found the communication thorough and satisfactory, Shaun! Your feedback means a lot to me and I'm glad I could assist you through the process. I look forward to speaking with you again in 8 months. Thanks for choosing Mutual of Omaha Mortgage! - Daniel Woods
Daniel Woods of Mutual of Omaha Mortgage has a 5 star rating with 123 reviews.
Daniel Woods of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.