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Dave's Hot Chicken
- Chicken Shop
- Owings Mills, MD
About this business
Location details
Address: 9902 Reisterstown Rd., Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
The place was clean, and they offered a good selection of frozen slushies and ice cream shakes. However, I was disappointed with Dave's Hot Chicken because my son ordered two medium chicken tenders but received one that was hot. This mistake ruined his experience, especially since it was his first time there. I hope they can find a better way to ensure that customers receive the spice level they request in the future. Additionally, the Dave sauce is quite sweet, so I'm not sure if I prefer it over Cane's sauce.
Business response:
Sorry to hear about that mix-up, Deanna. Spice levels should always be spot-on, especially for a first visit—that’s not the experience we want for your son. We appreciate the feedback and will keep working to ensure every order is right. Hope you’ll consider giving us another shot!
This location recently open so when I visited all the kinks hadn't been ironed out. Ordering food was a bit kaotic, waited appx 10 mins for food. Didn't get any sauce, I wanted to take the chicken w/o anything and it was Bland, no taste IMO
Business response:
Thanks for sharing your experience, Mira! We appreciate your feedback, and we're sorry the flavor didn’t meet your expectations. We’re working on improving the service and ensuring everything is just right. We’d love for you to give us another try in the future!
The chicken was dry, and the price for a strip basket is not worth it. There is more fried bread than there is chicken in the strip. The toast was soggy.
Business response:
I’m sorry to hear that the chicken and sides didn’t meet your expectations. We want every part of your meal to be worth it, and it sounds like we missed the mark. Please reach out to us at dhcfeedback.com so we can make it up to you and ensure your next experience is a better one. Thank you for your feedback—it helps us improve!
Absolutely horrible food was cold I didn't receive all my items and I was basically eating crust with a side of chicken don't go here unless you want food poisoning and I didn't get my milkshake. Wish I could give it 0 stars but unfortunately one will do because this is the first time I will eat and the last time I will eat here. Lets look at it this way when I hit 100 I will myself and this 1 star I just gave stands for how close I am to myself. I'm at 99 too late
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at http://www.dhcfeedback.com. We would like to make things right if you give us another chance.
I had high expectations given the popularity of this chain. The chicken was alright- nothing outstanding or special. The "Hot" wasn't hot/spicy at all and it was VERY salty. I ate at most half of the chicken slider and tried some fries with their sauce and fried cauliflower. Sauce is fine, but their fries I expected more flavor perhaps- I do like the Krinkle cut shape though. I've had better fried chicken at other establishments. The slaw within the slider lacked flavor as well- wasn't anything groundbreaking or special. I... read more
Business response:
Hey, thanks for giving us a shot even though we didn’t quite make the cut. Two stars means we've got room to grow, and we're keen on doing just that. Could you help us out and let us know what we can improve at http://tellusdirect.com/dhc? We're all about getting better!
I'm not sure why the reviews are so great. Maybe because it's the only location around and it's fine, but I don't get the hype. Service? Quick but fast foody and not especially friendly or accommodating. Price? Kinda steep, but all things are these days. Food? It's not Hattie B's, but it's ok. The slaw and pickle in the slider are the best part; they accompany the slider nicely. The chicken is heavily breaded, with a little sweetness, and an appropriate amount of spice. If you like spice, go as hot as you can. The extra hot... read more
Business response:
Ouch, a 2-star review is hard to swallow. We're dedicated to turning that frown upside down. Reach out at http://tellusdirect.com/dhc and let us know how we can improve your experience.
Too salty and greasy. You will def end up with high blood pressure and clogged arteries.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at https://tellusdirect.com/dhc and we will make this right
This place was mediocre. The chicken was bland and i got a medium spice level and it wasn't spicy at all. Service was great. Fries weren't bad. It was a nice design with all the graffiti/art around the restaurant. I could have gotten a better meal at chick fil a. Will not be returning.
Business response:
We'd really love a second chance to earn those 3 extra stars. If you have a few extra seconds, would you mind connecting with us at https://tellusdirect.com/dhc? -Julie
Hellll to the nooooooooooo no flavor at all way to expensive sorry but the customer service was amazing the owner and the partner were super amazing I love both those guy sending hugs
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc -Julie
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.8 star rating with 2,699 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.