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Dave's Hot Chicken
- Chicken Shop
- Gainesville, FL
About this business
Location details
3524 SW Archer Rd, Ste 110, Gainesville, FL, 32608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to Midnight |
I had heard great things about this place. I took my 87 yo father there for lunch. The place was fairly empty and we decided to get a 10-piece Dave's Bites, with just a rub... a very basic order to go. I went to the restroom and when I returned our order was already finished and at the table I had my father sit down at. At first I was impressed and then we decided to sit and eat some of the meal before we took it home to the rest of the family. To say I was disappointed is an UNDERSTATEMENT! The chicken was warm, but I am su... read more
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Really great food, but what ruined it for me was how unpleasant the staff was, no common courtesy whatsoever. Definitely amazing chicken and food though.
I've eaten here quite a bit and the food is normally delicious and I actually crave it. Yesterday it was awful. I stopped by to get two sliders and fries to-go. I ordered light spice. I didn't taste any spice (no big deal on this part). However, the chicken was dry and burnt. I should have checked it prior to leaving the restaurant, but I never have been given dry, burnt chicken. They put a scant amount of coleslaw on it. (I love the coleslaw so much - as it's one of the main reasons I go there). This was a waste of money ... read more
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit www.tellusdirect.com/DHC so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Terrible Dave's COLD chicken. Taste was ok but chicken was cold . Will not go back, restaurant was clean but food was not
Business response:
Thank you for taking the time to share your experience at our restaurant. We are sorry to hear that you did not enjoy your meal and that it did not meet your expectations. We take all feedback seriously and will work to improve the areas you mentioned. We would like to invite you back to give us another chance. Please connect with us https://tellusdirect.com/dhc and we will make it worthwhile
We arrived around 1130am. It wasn't busy and Only 3 tables were taken Ordered fried cauliflower which was amazing and cheese fries that had maybe a tsp of cheese in the middle of the fries. I was not impressed. We waited for over 20 minutes for our food. I will give it another chance at some point but won't make a special trip as we did this time.
Business response:
Thanks for taking the time to share your experience with us! If you have an extra minute, would you mind connecting with us at http://tellusdirect.com/dhc ? We would love a chance to hopefully impress you and earn that last star.
They won't let you use the bathroom without being a customer, that's okay. They don't have to worry about me doing neither! Chicken dryer than it was when I first tasted it anyway!
Business response:
Sorry to hear we didn’t hit the mark for you. Appreciate the feedback and wish we could have made a better impression.
The chicken was dry and the spice was too loaded on there it was very dusty. There was no ranch. It was very expensive for small quantities of the food.
Business response:
Thanks for your feedback, Alyssa. We’re sorry to hear the chicken and spice didn’t meet your expectations, and we understand how the experience wasn’t what you hoped for. We appreciate your thoughts on the pricing and will take them into consideration. If you'd like to share more details, feel free to reach out at dhcfeedback.com so we can make things right.
I have been wanting to try this place. today. we went for lunch. I liked the menu. it was very simple and I like the fact that we could order different levels of heat. we ordered something very simple. we both got two chicken tenders with medium heat with macaroni and cheese. this also came with some kind of sauce and some pickles and two slices of white bread. The macaroni and cheese was kind of gross. there is like no effort. The white bread showed no effort. The sauce was nasty and tasteless. the chicken was tender and g... read more
Business response:
We're truly sorry to hear about your experience and appreciate you bringing it to our attention. It’s important to us that every guest leaves satisfied, and we regret that we missed the mark here. If you’d be open to sharing more at dhcfeedback.com, we’d love the chance to make it right.
If I could rate a zero I would. Food isn't that great. General Manager was so unprofessional. Not very good experience at all.
Business response:
I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at http://dhcfeedback.com so we can address your concerns and ensure this doesn’t happen again.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.7 star rating with 1,110 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is open now. It will close tomorrow at 12:00 a.m.