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1447 Hwy 138 SE, Conyers, GA, 30013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
After waiting for 35 minutes, I didn't enjoy it as I hoped I would. The flavor was confusing because I really did taste anything besides hot meat. It was a big slab of chicken on a bun that was ill-fitting to the sandwich. I had high expectations for this experience being my first for Dave's. Now, I have absolutely no expectations. I would like a refund and would gladly return these two meals if I could get that.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
This place has the worst customer service. They ignore customers and won't service them.
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
I'm giving it 2 stars because the food is good.. I have been to this restaurant twice and both time the wait time is ridiculous 30 min or longer. The staff is in the back playing an having a ball when they should be trying to get the customer out in a decent time.
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
Better food! The chicken was cooked to hard. I thought I was giving my granddaughters a treat. It was awful for all three of us.
Business response:
Sorry to hear about your experience, Sharon. That’s not the standard we aim for, and we’d like to make it right. Please reach out at dhcfeedback.com so we can address this and ensure a better experience for you and your granddaughters. Thank you for letting us know.
I didn't even go for myself I picked up a order for someone. The order was wrong she requested sliders they gave her a chicken sandwich. The fries were bland. The chicken slick tasted like chic-fil-a . The chicken on the bun was very small it didn't even cover the entire or come close to covering the bun. I happened to look in the back I saw the fry guy with no gloves on. If you want hot chicken just take a drive to Atlanta to Hattie b's. They should have kept Krystal's open
Business response:
Thank you for your feedback and for letting us know about your recent visit. We apologize for any disappointment, as we aim for every experience to be a positive one. Please reach out at dhcfeedback.com so we can understand more and work to address your concerns.
Welcome to the area!! Waited for the hype to die down a little to give this place a try. Walked in no line, but seating was full. The cashier was the worst! I said we should leave just because of her attitude but we didn't. Ordered 3 sliders, a tender and 2 orders of fries. $40 plus can't remember exact price but if you are looking for a cheap meal this is not your place. Waited 30 min or so and received warm chicken and fries, disappointing! I gave the cashier a layup! I said it's my first visit and she literally stared at ... read more
Business response:
Thank you for sharing this with us. We apologize for the issues you faced and for not delivering the experience we aim to provide. If you’re open to it, please reach out at dhcfeedback.com so we can address this directly and improve for next time.
The counter service was friendly. I enjoyed seeing so many young people with pleasant demeanors working there. They all wore gloves, another plus. I ordered medium hot chicken and slaw. Nothing tasted good. The chicken seems like frozen, breaded pieces that were smothered in paprika or some other spice that gives it the red color. It was salty and tasteless. The fries and bread seemed old. The slaw tasted okay but nothing makesme want to go back for more.
Business response:
Thank you for sharing your thoughts. We’re sorry to hear your visit didn’t fully meet your expectations. Your feedback is invaluable as we strive to improve, so please feel free to provide additional details at dhcfeedback.com. We’d like to make it up to you.
I ordered online with a pickup time of 3:22. I ordered two number 1's, which is two tenders, and fries. I got to the location at 3:18, and was not handed my food until 3:40. They handed it to me off the shelf, in which the timed stamped on it was 3:24 therefore my food had been sitting for 15 minutes. The inside was overcrowded, at least 15 people working in the kitchen with one person handing out orders. They were more concerned with doordash orders than the customers inside or in the drive thru. The food was cold and not f... read more
Business response:
I apologize for the experience you had with us. Your feedback is important, and we are committed to improving our services. Please reach out to us at http://dhcfeedback.com so we can discuss this further and work towards a resolution.
Passed by this place one Saturday afternoon. The line was out the door so I wanted to see what the hype was all about. I waited over an hour for the food. I ordered the 2 tenders and fries plate but received one tender and a slider. The fries were hot and crispy! The best thing on the plate. I was not a fan of the chicken. The seasoning they used have a sweet taste and I don't like sweet chicken. I would not recommend this place.
Business response:
Appreciate your review! We’re all about improvement and would love the opportunity to elevate your next experience. Contact us at http://dhcfeedback.com, and let's make it up to you
Dave's Hot Chicken has a 4.3 star rating with 1,545 reviews.
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.