This profile has been claimed by the business owner or representative.
Dave's Hot Chicken
- Chicken Shop
- Lubbock, TX
About this business
Location details
6309 82nd St, Lubbock, TX, 79424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 11:00 p.m. | |
| Tue | 11:00 a.m. to 11:00 p.m. | |
| Wed | 11:00 a.m. to 11:00 p.m. | |
| Thu | 11:00 a.m. to 11:00 p.m. | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to 11:00 p.m. |
Nope!! Took over 30 minutes in drive through,, and order was wrong,,, also not at all tasty. Ugh smh I was looking forward to that meal too // You know what,,, fries were good.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
I do love the chicken but the problem I have is with their over priced shakes. I ordered a medium size and it was too small for the price of 7.00! I was shocked about that. I could go to the custard or ice cream place and get more for my money and they're not cheap either! Chicken is but the shakes are
Business response:
We sincerely apologize for any disappointment you may have experienced during your visit to Dave's Hot Chicken. We strive to provide exceptional service, and it is disheartening to hear that we fell short of your expectations. We would love the opportunity to make things right and earn your trust back. Please visit dhcfeedback.com so we can address your concerns directly. Thank you for bringing this to our attention.
If you like going to your pantry and downing raw spices then you will love this chicken. I was surprised how they were able accomplish the combination of the amount of spices used and still managed to provide chicken with a lack of flavor. How is this possible?
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
The spice on slider I ordered (medium) was horrible! Tasted like straight comino to me! Didn't even finish it! Fries were ok but nothing special! Definitely the first and last time I eat Dave's Hot Chicken!
Business response:
We're very sorry for letting you down. We will look to improve so that we can provide a better experience for you the next time. Please connect with us at https://tellusdirect.com/dhc for a second chance to hopefully WOW you
Shit smacked as expected. What was unexpected though was my cashier giving me too much food when I saw the total I thought something was off, but I proceeded anyways once I ate what i could, i requested a togo box which I did not regret 2 1/2 days later here I am air fryer coleslaw pickle all that. We going crazy
Business response:
People like you are what keep us going. We appreciate the love and support. Hope to have you back soon!
Food was very heavy. Tasted like it had been cooked in oil that was old. Flavor wasn't bad, but nothing to write home about. Also found it odd that when you order a "combo" that it doesn't come with a drink? Made the meal pretty expensive for what you get.
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit www.tellusdirect.com/DHC so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
Honest review: We went to Dave's Hot Chicken today. Prices are out there, considering they don't include drinks with their combo meals. Almost $50 for four people and no drinks. While the chicken was hot and fresh, the hot chicken isn't hot in flavor and the no spice has no seasoning. Their fries taste pretty good, they're seasoned fries. I will say that their sauce is really flavorful, way better than Cane's. However you shouldn't need the sauce for flavor because the chicken is bland. The portion sizes were also inc... read more
Business response:
We appreciate the honest feedback. Sounds like some things hit the mark while others didn’t. If you’re open to sharing more about your experience, please reach out at dhcfeedback.com.
I understand the store just opened up, but after I waited in the drive through for 40 minutes, I got home and there was hair COOKED INTO my food. I love Dave's, but this is disgusting and something that shouldn't happen.
Business response:
That’s unacceptable, and we’re really sorry you experienced that. We take food safety seriously and would like to make this right. Please reach out at dhcfeedback.com so we can address this properly.
I got in the drive through and when I was next in line to get to the speaker, a manager came out and put cones behind the car in front of me, blocking my way forward, he then chatted with that car for a second and left never saying a word to me. Extremely rude service, I get that this place is just opening, but at least come up to my window and say something, don't block the way and pretend like I didn't just waste 25 minutes of my life waiting for something.
Business response:
That sounds like a frustrating experience, and we’re really sorry about that. Communication is key, and it’s definitely not our intention to leave guests feeling ignored. Please reach out to us at dhcfeedback.com. We'd love a chance to make this right.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.1 star rating with 387 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 11:00 a.m.